"Staff were friendly and helpful, Spa and Pool were excellent and provided a comfortable environment to relax and refresh.
A great location for a short relaxing break!"
"Greeted by very friendly staff.
Found my room first thing I noticed was door of my room could do with painting..lots of marks and it looked v tired.
Room was bright, curtain needed attaching. Looked clean, nice size comfy bed. Bathroom clean and the shower was great. Not to keen on free toiletries smell of them wasn't the nicest I have smelt.
Breakfast I paid for separately on the day but was v busy so I was asked if I could return in 30 mins.
This wasn't a problem for me and was accommodated when I returned.
Breakfast was v nice and a great choice to choose from.
My only suggestion would be to paint areas and replace carpets as v tired and dated..especially were the Bathroom and carpet join.
If the little things where addressed it would make a big difference.
Windows needed cleaning!"
"Excellent location, right on the main shopping road, near to most of the City attractions. 15 ish minute walk to the racecourse. Grand entrance and reception. Room was a little tired, but it was clean and suited me for one night. Excellent breakfast."
"Best nights sleep i have had in a hotel in years. Room was clean and modern with everything needed.
Down point was breakfast, ran out of most items, food was hard. "
"Rooms were nice and were clean.
Only negatives were 1) there's not really a desk in the room . Only a round stool with no back on it so difficult if you're using the hotel for business.
2) There were no vegan main meals on the menu which is disappointing."
"Lovely hotel in a good location. Beds and pillows really comfy. Staff welcoming and friendly. Car park was full so used racecourse carpark. Not far to walk and only £10 per night.(Hotel is £20). Didnt have any meals in hotel so cant comment on food.Had a lovely 2 night stay."