"Hotel was clean and breakfast was fine. But the hotel does not place any drinking glasses or cups in the rooms. No glasses/cups in the bathroom for brushing teeth or having a drink of water in the night. No hot pot/coffee service in the room, nor any cups for having coffee. I visited the front desk and staff confirmed that they don't put any cups in the guest rooms. Seriously!? I had to ask for some plastic cups, which staff pulled out from beneath the front desk as if they were...
"Children ran up and down the hallways at 12:30 at night yelling and screaming. When we called the Front Desk, they told us they would take care of the matter, but never did. After multiple calls to the Front Desk, I got up and found the children's parents and asked them to get their kids under control. Then it was quiet."