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"Overall, this property is great, it’s very clean very well maintained. There is a lot of staff so that means the staff to guest ratio is really good, the staff is always friendly happy and upbeat, the location is pretty convenient, I like the beach and I like the amenities. This is the fourth Shangri-La property that I have stayed at and so far every single one has either met or exceeded my expectations. Good brand and I wish they had locations in the us"

"It’s isolated but safe. Should turn on the water heater when confirmed check in and before guests gets in the room. Could use softer towels as it looks like the towels were hung dry instead of machine dry. The bathroom could use an exhaust system. The restaurant staff were awesome but meat could be more tender and less salty. Convenient store is a plus."

"Stayed here for 2 nights hotel is convenient to all dining and shopping room smells like molds maybe carpet was old air conditioning doesn’t work"

"Air-conditioning didn't work and the TV had bad reception"

"Great over all !"

"Reception staff not so nice."

"I had a wonderful stay at Fairfield by Marriott Cebu Mactan. What I loved most was its excellent location—it's just a few minutes from Mactan-Cebu International Airport, making it incredibly convenient, especially for early flights or late arrivals. The room was spacious, clean, and very comfortable. I also really loved the toilet and bath—they were modern, well-maintained, and had plenty of space. Overall, the hotel provided a relaxing and comfortable stay."

"We had an amazing stay at Bai! Staff was anazing, food was reasonably priced, good variety and well prepared and the amenities were too notch!"

"Helpful staff"

"Modern and all the basics for a business traveler. Great location. Room is a bit small but all good."

"Close to everything"

"This hotel has exceed my expectations ! I will be staying again"

"Overall a nice resort. Lots of dinning options, although the times somethings were closed or open was a bit random and inconvenient. It was strange that coffee couldn’t be delivered to the room at such a fancy and expensive resort. Other than that, it was very nice."

"Excellent breakfast, close to airport and many money exchange places nearby. Staffs are very helpful and friendly."

"Everything was great. Keep up with the good things you are doing now. Thank you for making our stay enjoyable and relaxing."

"Great property, clean room, extremely comfortable bed, good breakfast and a shuttle to the airport. What else could you ask for."

"The hotel was clean but definitely in need of an upgrade. There were communications issues with getting the free shuttle even though I contacted the hotel a week in advance to arrange. The rooms were booked a month in advance and they still didn't see that we had two rooms booked instead of one. You get what you pay for. We were looking for something close to the airport for a day. Do yourself a favor and upgrade to a different hotel and in a different area. We ended up booking at the...

"There were no hand towel in the bathroom. I tried to ask for it from the front desk but they refused. The bath towels looked dirty with big brown stains on them. The foot towel looked more dirty. Not sure because of it's color or poorly washed. The lights in the room and bathroom were too dim. All the rest were good."