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"We were put into a disabled room which saved climbing the stairs, however the bathroom door did not lock and swung open so offering no privacy Toilet cistern was like a jet engine starting, very noisy No room heater instructions"

"We had a fabulous week at the Isle of Mull Hotel. The hotel is beautiful and our sea view room stunning. We ate at the bar and in the restaurant and both were amazing, staff were polite and attentive, especially Sean. The hotel is great for touring round the island and provided us a comfortable and convenient base for our trip. Only downside was the pool wasn't open as there was a problem with the heating of the water, but I think that was nearly fixed as we left. Spa was open though, although we didn't use it that looks lovely - outside sauna/hot tub. Would definitely return if we visit Mull again."

"Breakfast good "

"The Glenfinnan House was wonderful! The staff was attentive. Fantastic stay!"

"Spacious, comfortable room. Staff need a few lessons in manners, attentiveness and dress code. Breakfast okay, nothing to write home about. Staff wore jeans, trainers and blouses, not quite what I would have expected. One member of staff in breakfast room rather rude. We ordered breakfast both without sourdough toast and asked for brown toast separately. Breakfast arrived served on top of brown toast, not separate as requested. I said we had asked for it separate and she went to take plate away. I said just to leave it and bring toast separately. She returned with one slice in a toast rack. I said I had requested toast for 2 on the side. She grabbed the toast rack and said if you tell me what you want I will get it. Strange I thought I already had! Had requested a room with bath in message to hotel prior to arrival. None available but not even acknowledged by Receptionist, just said none available. At checkout we weren't asked how our stay was, but did offer have a nice day as we were leaving. Such a shame, as this used to be our go to Hotel in Oban since it first opened, but that is definitely our last visit"

"Clean hotel with excellent customer service. Parking was also included which was a rare find "

"One night stay to put me in the right position for onward travel, perfect for that being so conveniently located opposite the train station. Had an early start so didn't have breakfast, but did enjoy a nice evening meal of steak pie and chips, with a great view from the restaurant. Struggled a bit to get my room at the right temperature and didn't sleep brilliantly, but I don't think that was the fault of the hotel, rather my travel plans meant a 6am train and I was focussed too much on when I needed to get up. Pleasant and helpful staff on reception and in the restaurant. I shall certainly be coming back to spend a bit longer and explore the beach and some of the other villages along the railway line."

"Nice and cosy and clean with excellent shared facilities of bathroom, kitchen amd lounge area and nice bar serving good food under the guest house. Perfect location."

"Uniquely beautiful setting on the island with wonderful, comfortable rooms, and exceptional dining. Pool area is very nice, with functioning steam room. Unfortunately the sauna was not working during our visit which was the only disappointing aspect of our stay. The suite near the spa was a very comfortable room to occupy. Dinner and breakfasts were thoroughly enjoyable and delicious. "