Search Hotels Near Carlsbad Premium Outlets, Carlsbad

"I really hoped to like this stay but it wasn’t an ideal stay. We got to our room, the cleaning of the room was terrible. Fridge dirty, coffee machine area dirty not fully cleaned, shower was filthy! The bathroom floors were dirty. The water pressure in the shower was terrible, the water was leaking from the shower to the bathroom floor, later on towards the night our room started to have a sewer smell, they sent someone to spray something in the room, it helped but we couldn’t sleep at night because of that smell, the next morning we had left and came back and our room started to smell again, the water in our room started to smell like poop, no joke. The longer the water ran the more it had that smell. The water it self felt very slimy. We had to cut our trip short due to the inconvenience of the room. Having to deal with this and having a child with you was miserable! "

"Food was really bad, I got food poisoning- quality of food is very poor- do not eat there. They gave us a room next to the gym and it sounded like they were throwing weights on the floor, so couldn't sleep. "

"We would stay here again!!! That says a lot!! The rooms are older but nice. We stayed towards the middle so we didn't hear the freeway. The breakfast is fresh and delicious every morning , Great even for the picky eaters there is something for everyone. The staff is very polite. We were to close to the beach so we never tried the pool. But it did look nice and clean."

"Clean room"

"My experience at this hotel was very disappointing. Despite arriving with small children, we were asked to wait nearly 20 minutes just to check in, which was quite inconvenient. The room did not match what was advertised on the website. It was supposed to include a microwave and mini fridge, but neither was available. Additionally, the room had an unpleasant odor and appeared poorly maintained. I noticed visible damage, including cigarette burn marks on the table, and the overall condition of the fixtures was concerning. The sink and toilet area showed signs of wear, with rusted metal parts and lack of proper upkeep. Hotel staff were rude and didn't care about complaints at all. When I booked through expedia, total for two rooms was $210.64. But I was charged $109.26 per room for which I have to $218.52. They overcharged me $8 and didn't give me the receipt saying that printer was not working. Overall, the cleanliness and maintenance standards fell well below expectations. I would not recommend staying at this hotel."

"Excellent"

"Loved it"

"The room was far from clean. There was pet hair on the sink counter and in the corners of the room. We saw our the first roach within an hour of getting to the room."

"breakfast good; staff helpful; AC- not good"