โรงแรมและที่พักในคาปรีโน

"The first day: we arrived to find out that both rooms that we booked had, attention - extremely dirty toilet closets. We had only a weekend trip, why would it be even a problem for such a premium hotel to give rooms in these conditions to guests? After I reported that the toilet in my room had an issue, the staff acted as if it wasn’t a big deal. Instead of apologizing or focusing on resolving it, I was given a lecture about how difficult it had been to clean the toilet. To make matters worse,...

"La vue fait le succès de cet Hôtel et le Personnel qui est très avenant."

"เดินทางจาก lugano ด้วยรถเมล์ เดินเท้าต่อใกล้มาก สถานที่ตั้งดี สงบ พนักงานบริการดีมาก"

"Lovely hotel with great facilities in general and loads of character too. The lido is fantastic, staff very nice too. Wish I'd stayed longer."

"Danke"

"Excellent customer service throughout our stay. Perfect location with balcony view of the lake. Excellent selection of food for breakfast and all the ladies on duty were friendly and helpful"

"Fantastic hotel with great food and services!"

"A hard review to write. I gave 5 stars in most areas. The service and the overall property was excellent but for the price we had some issues. The KEY to the room is a huge pain! You only get one key and if you lose it there is a $1000 Swiss franc fee to replace it and a minimum 3 hour wait. Two doors to go through so it is very inconvenient. While the room we had was very large with a bedroom plus a large kitchen/living space with two patios there was only one TV in the living room! No bedroom...

"Gratamente sorprendido, muy bonito hotel, la atención inmejorable por parte del personal. Pienso regresar."

"Maravilloso"

"My second time to stay at this hotel, really love the location right next to Lake Lugano, peaceful and private. Very beautiful scenery. Staffs are friendly, breakfast is excellent with many choices. Very good service in the breakfast room/restaurant too. Room are clean. Will definitely come back if coming to Lugano again."

"Hotel reception provides wrong information regarding the access to hotel , we travel by tourist bus and bus cannot access area as there is 3.5 metre bridge before we enter the hotel area and we need to use shuttle service from hotel approx 200-300 Metre away 2-3 times to transfer luggage and guests and also reception said they spent 2 hours with us as we have to pay 150 chf non receipt from local police and 150 chf from hotel for such a time spending with our group We stayed 6 rooms minimum...

"ห้องพักสะอาด เน็ตเร็ว พนักงานบริการดี"

"Good location, less than 10 minutes from Lugano Paradiso train station. Plenty of places to drink, and dine. Nice short walk to the lake. "

"Les personnels, le petit déjeuner."