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"Davvero gentili"

"The room was very cold, and despite raising this with staff, I was initially told that the heating was functioning correctly. After complaining again, the heating was eventually turned on, which was appreciated; however, the unit was extremely loud and could not be used throughout the evening. The walls are also very thin, and noise from neighbouring rooms is easily heard. The room did not include any tea or coffee facilities, which I would consider a basic expectation for a four-star hotel. I also requested an iron but was informed that one was not available and that I would need to pay €5 for a shirt to be ironed instead. On a positive note, the breakfast was of good quality and the staff were very friendly. However, I would choose to stay at a different hotel on my next visit."

"We stayed ‘out of season’. Possibly one of only 3 or 4 rooms occupied at the time. The staff were friendly and the food was excellent. I can imagine an amazing place to be in busier times and in better weather. The drive to the property was a little difficult with very poor road access. "

"Great room, service was spot on and food was delicious."

"Still bizarre for such quality place: 1- chemicals to kill bugs directly at room entries with many bugs on the ground dead in the mirning. 2 - Grass mowing 24/7 and 3 - Grass sprinkling all night in rural area, what happen to ground water in a very dry area. All saying ecology is not their forte!!!"

"Reception folks were great, friendly, helpful, room was great. Location was very close to where we were doing business so that worked well. I would say the only downside really was the restaurant. We had a 4.5 h drive from Milan and arrived just before 9pm, last entry was 9:30 so we got there about 9:20, it just all felt a bit rushed and obviously kicking out time soon. The food was ok. Breakfast was the worst, there was virtually no choice, was really disappointing and i had 1 egg and 1 slice of bacon just to eat something, business partner had nothing as the choice was so poor. Overall - I would stay here again but probably would plan to have breakfast elsewhere and get to the restaurant sooner in the evening or eat out. "

"Mr Mencareli is a visionary and a great advocate for this lovely town. His hotels and restaurants bring out the very best in Gubbio. "