Search Hotels Near Cacique Shopping Mall, Bucaramanga

"The service was incredible. The staff’s attention and care were outstanding — they were very attentive to my parents, who both have mobility challenges. They were always checking in on us, with great willingness to help. Something truly admirable is that all the hotel staff were always smiling, even with the hotel full and lots of work to do. The hotel also has a great pool and a wonderful view of the city, both from the pool area and the restaurant. Highly recommended! "

"Quiet, clean, great staff. "

"I had an excellent stay at this hotel. The location is ideal—close to restaurants, cafés, and beautiful parks, which made getting around very convenient. The staff were consistently kind, attentive, and professional, always ready to help with a smile. Everything was spotlessly clean, from the room to the common areas, which made the whole experience very comfortable. I truly appreciated the warm atmosphere and the high standard of service. I highly recommend this hotel and would definitely return. "

"Por error no realice bien mi reservación y cuando llegue para hacer el check-in la persona que me atendió fue súper amable, paciente y me ayudó a resolver mi problema. También la administración fue muy cuidadosa para hacernos sentir muy cómodos durante nuestra estancia y ayudarnos en todo lo que necesitábamos. El desayuno estuvo delicioso y las personas muy pendientes del más mínimo detalle. Definitivamente volvería a escoger este hotel en Bucaramanga y lo super recomiendo. 10 de 10. "