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"Overall a decent stay. Most staff were wonderful but a few were rude and disappointing. Amenities were great but a few flaws like steam room working poorly and no hot tub at the pool. I really appreciated the welcome alcohol and dessert but a few things were missing from the room such as bath salt and cups to brew tea."

"The toilet was running incessantly throughout the night and despite our complaints, it was never fixed, nor were we given any significant concessions to our room"

"Wonderful hotel in a great location. Room was spacious and clean and the staff were lovely. It would benefit from a hotel bar but we very much appreciated the bottle of wine!"

"H"

"A pleasure"

"Very comfortable stay at The Artezen. Bed and pillows gave my husband and I two very restful nights’ sleep. Room was small but checked all the boxes. Rooftop bar was fun."

"As someone who has travelled around the world, this is definetely not a four star Hotel. The hotel rooms are so small you only access the bed from one side. My wife had to climb over me to get in and out of the bed. When we arrived and saw the room, I immediately called reception to ask to change my room for a larger one. I was told that every room in the hotel is exactly the same size and would not be able to "upgrade". The sink is part of the living quarters and you can't open the...

"Excellent - 5 star location! Although, a little disappointing in that the rooms were a bit tired. The bed, a 'tad' saggy. A great location but for the price and to advertise as a 5 star hotel is false. Polish is needed. Attention to the furnishings are also needed. Its not a 5 star hotel. I would classify as a 4 star trendy hotel in a great location. You pay for the location."

"This was my first time staying at Motto by Hilton in Chelsea, New York, and I loved every second of it! From the moment my wife and I arrived, we were greeted with warm hospitality. As a queer couple, we especially appreciated how LGBTQ+ friendly and welcoming the hotel was. The staff securely stored our luggage while we explored the city before check-in. The customer service was exceptional! Whenever we requested extra towels or water, they arrived within 10–15 minutes. We also enjoyed...

"This property is beautiful and in a great part of the city. The rooms are clean and decorated with higher end materials and fabrics. The only drawback is that if you are on a lower floor like the 3rd or 4th floor you can hear the music on club nights -- Friday and Saturday. IF you're going to be staying at this hotel on the weekend then ask for a room on a higher floor."