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"It's the people (for me) that make a place. Don't get me wrong, the location, and Caistor Hall itself are both great, but the service we received made this an exceptional experience. We felt right at home, it's posh but without airs & graces, perfect. Michelle was just lovely, so friendly and helpful, knew the property, it's history, and spoke very highly of the owners (important that the leadership of a place like Caistor Hall is right). I think this hotel is a fantastic place for an event,...

"Nice to feel welcomed "

"Amazing staff, helpful , professional and efficient. Thank you. "

"Easy parking,nice staff adequate continental breakfast "

"A lovely little find, perfectly located for a trip on The Broads, or sitting watching the boats and wildlife. Great sized rooms. Excellent choice of breakfast freshly cooked. Enjoyed a couple of evening meals on site. Staff go above a beyond and are icing on the cake at this lovely old hotel. "

"Friendly staff, fantastic setting, good food"

"Everyone and everything first class as usual "

"Lovely place to stay, super comfortable beds, spotless and well maintained. "

"The staff were super friendly and very efficient. The room was clean, warm, quiet and very comfortable. The pub & restaurant have an amazing wine selection, a superb selection of excellent beers from Lacons and fabulous food. All in all, hospitality how you would want it and food how you would dream about it! Fabulous. "

" Booked overnight stay following a music event nearby. Booked Riverside Hotel, but they obviously own several properties nearby. Our room was in a converted house up a side road so sadly no Riverside view. Room was very preventable. Needs a net curtain at window to aid privacy, better quality mattresses and pillows. Cleaner needs to look up & dust light fittings. "

"The room was exceptionally spacious and full of character. Many hotels are a bit soulless but this is far from the case here. The staff were professional, friendly and always with a smile. I've seen a few reviews have commented on 'hidden charges' - breakfast isn't included but this is clear from the very start and there's no pressure to eat here in the morning. If you do, however, the food is excellent (we had dinner) and reasonably priced. I would definitely recommend this hotel."

"Very enjoyable stay. Food very good. Owners very friendly and helpful "

"Always warm and comfortable whenever I stay.. "

"Very good "