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"Great customer care"

"The only place we stay in Newton when we visit the family. Great location great breakfast Buffet and friendly staff. Five stars everytime"

"The staff made sure they cleaned our room. Everyday I loved that … a lil stanch of mild dew"

"Hotel in a very good & safe location. Very close to train to NY. Very safe environment. Room is big. I choose for two-queen bed room, very comfortable. Btw, room service doesn’t come up to clean the room every day tho or only on request. "

"Me quedé 3 días pero siento que no me cambiaron las sabanas correctamente , adicional a ello la bañera está toda deteriorate al igual q la pintura de la misma …"

"The room is clean, bed very comfortable, air conditioner works well. Only complain is check-in is very slow, no room available when checked in around 4pm, have to wait an hour to get a room."

"We were on 1st floor with renovation and got a room that was not renovated. So, room was dirty, mold in bathroom, slimy-filthy carpet, wear shoes. I assume other remolded rooms are great. This is our go to hotel and we have never experienced this."

"Clean room, great staff, great breakfast with lots of options. Always coffee available and the room and facilities were kept well. We got a room with a jacuzzi and it was perfect! The pool wasn’t full size and was a little dirty, but we still enjoyed it and others did as well. We made use of the gym, but the water bubbler was empty both days. The front desk gave us bottled water instead."

"Asunto: Queja por mala experiencia durante mi estadía Quiero dejar constancia de la mala experiencia que tuve durante mi estadía del 9 al 11 de julio de 2026. Desde el primer momento, varios aspectos afectaron gravemente mi visita y la de mi familia. Problemas en la habitación: El baño presentaba fallas en el desagüe, lo cual generó incomodidad y no corresponde a lo esperado en un hospedaje de este nivel. Situación arbitraria con el pago: Aunque mi reserva estaba confirmada por dos...

"Charming compared to most newer hotels"

"Great staffing and clean room and excellent service"

"Staff was rude, unprofessional and unwelcoming."