Standard Twin Room, Balcony, Sea View | View from room

Reviews of Kingswood Hotel

3 out of 5
Kingswood Hotel
Kinghorn Road, Burntisland, Scotland

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 111 reviews" "
Rating 8 - Good. 42 out of 111 reviews" "
Rating 6 - Okay. 9 out of 111 reviews" "
Rating 4 - Poor. 5 out of 111 reviews" "
Rating 2 - Terrible. 1 out of 111 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Chris

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Dal Singh, General Manager, Kingswood Hotel on 5 Mar 2024
Hello Chris. Thank you for your 4/5 review. It's appreciated.

10/10 Excellent

Charlie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff where fantastic tehy acomodated a few chsnges we had and could. Not have been more helpfull and friendly i will be back again and would recommend this hotel to others Cannot thank enough tor how good they were
Stayed 2 nights in Feb 2024
Response from Dal Singh, General Manager, Kingswood Hotel on 5 Mar 2024
Wonderful 5/5 review and thank you for taking the time out to recommend.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wee break
Lovely room excellent shower room and the staff are very helpful.Enjoyed the meal good value
Stayed 1 night in Feb 2024
Response from Dal Singh, General Manager, Kingswood Hotel on 5 Mar 2024
Wonderful 10/10. We are delighted you enjoyed your visit. Thank you for your lovely comments

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Dal Singh, General Manager, Kingswood Hotel on 15 Feb 2024
Thank you Sarah for your positive rating. Much appreciated

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Dal Singh, General Manager, Kingswood Hotel on 15 Feb 2024
Thank you for taking the time to rate us. We appreciate your 8/10 rating

6/10 Okay

Rob

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Amazing view - great staff
Stayed in room 10. Bed very comfy but the bathrooms had loads of hair in the bath. Definitely not mine as I have very little ! If you do stay in room 10 please be very careful of the taps if you run a bath. The hot and cold are reversed and the hot is VERY hot- and on the wrong side. Reported to reception. Also the room backed into the kitchen / cellar building and something was noisy- sounded like maybe the air on fan for the cellar Food was ok but just standard fodder
Stayed 1 night in Jan 2024
Response from Dal Singh, General Manager, Kingswood Hotel on 12 Feb 2024
Hello Rob Thank you for your comments which have all been noted. As new owners we value all comments. Kind regards

6/10 Okay

Abdullahi

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2023

4/10 Poor

David

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Old smelled bad didn't have the size bed advertised
Stayed 1 night in Oct 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Excellent service and a wonderful breakfast
Top quality service.
Stayed 3 nights in Oct 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 25 Oct 2023
Hello David, Delighted to hear your enjoyed your stay with us. Thank you for your fabulous comments Kingswood Hotel Burntisland

10/10 Excellent

Agnes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 25 Oct 2023
Thank you Agnes for a positive rating Much appreciated

10/10 Excellent

Suresh

Stayed 1 night in Sep 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 25 Oct 2023
Delighted to get a positive rating from you Suresh Thank you

2/10 Terrible

Giles

Stayed 1 night in Sep 2023

8/10 Good

H

Liked: Staff & service, property conditions & facilities, room comfort
Kingswood Seaview Double with Balcony
Our stay in a balcony sea view double was lovely. A pleasant room, a little dated maybe and would benefit from a 'proper' clean not just a tickle round with a duster. The bed was very comfy and the bedding spotless and fresh. A good shower and nice toiletries too. Breakfast was delicious served in a beautiful room overlooking the gardens and out to sea. Overall a lovely stayover for my husband and I and we shall certainly return in the future :)
Stayed 1 night in Aug 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 1 Sep 2023
Thank you so much for a positive review. As new owners there are a lot of plans for refurbishment so we appreciate all your comments. Kind regards

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 25 Aug 2023
Hi ScottThank you so much for a positive 5* rating, We truly appreciate it.

8/10 Good

Gillian

Stayed 2 nights in Aug 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 22 Aug 2023
Thank you for a positive review. We really appreciate it. Kind regards

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dal was most helpful and cheery. The room was nice with two rooms in one suite. Dinner was lovely and convenient, just downstairs. There were adequate spaces to keep our luggage and the beds were comfortable. The Doucettes
Stayed 1 night in Aug 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 17 Aug 2023
Thank you Gretchen for your wonderful comments..We are delighted you had a great experience and if you are back in the area please do come along and say "Hello" Kind regards

6/10 Okay

Jeanette

Travelled with family
Liked: Staff & service
Okay for an overnight stay.
Hotel was clean and staff friendly and helpful, nice little breakfast. But hotel is dated and could do with new carpets and update. We were next to a stairway with a fire door and as there was a wedding on the doors were left the BANG shut for hours.
Stayed 1 night in Aug 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 15 Aug 2023
Thank you Jeanette for a positive review and valid comments that have all been noted. As new owners we do have plans where all your comments will be achieved. Kind regards

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 9 Aug 2023
Thank you so much for your positive 10/10 We really appreciate it Kind regards

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service
decent hotel,beds far to soft.
Stayed 1 night in Aug 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 9 Aug 2023
Thank you for your kind review.. Your comment has been noted Kind regards

4/10 Poor

William

Stayed 1 night in Aug 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 25 Aug 2023
Good morning William. We thank you for your rating which we understand to be that you might have been disappointed with your visit. Please be reassured that Kingswood are always available for discussion should you feel that you needed one during your stay. As new owners comments are very important.

10/10 Excellent

Darren Wingrove

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 27 Jul 2023
Thank you for your positive response. We really appreciate it

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay ,I’m sure the new owner is going to make the hotel even better
Stayed 2 nights in Jun 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 27 Jul 2023
Thank you so much for taking the time to give us a lovely review and sharing the view from your room. As new owners we really appreciate it.

10/10 Excellent

Dax

Travelled with partner
Liked: Staff & service, property conditions & facilities
We had a great stay there for two nights. We will certainly be back. Dal and the rest of the staff were first class. Looking forward to returning.
Stayed 2 nights in Jun 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 21 Jun 2023
Thank you so much for taking the time to leave a review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back soon. Kind regards

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Very welcoming hotel. Lovely room with great view of the Forth. Nice garden and our evening meal in the restaurant was excellent.
Stayed 1 night in Jun 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 21 Jun 2023
We are delighted that you have enjoyed your stay with us at Kingswood Hotel Burntisland. Thank you so much for your kind comments.Kind regards

10/10 Excellent

Bryan

Stayed 1 night in Jun 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 21 Jun 2023
Thank you for your 10/10 star rating. We really appreciate it. Kind regards

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Dal Singh on 5 Jun 2023
Thank you for taking the time to reviewMany thanks Team Kingswood

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The room was pleasant with a nice view of the estuary through the trees. It was clean and well presented. The staff were friendly and helpful. I'm going back next Tuesday if they have availability.
Stayed 1 night in May 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 2 Jun 2023
Thank you for taking the time out to write such a lovely review. We really appreciate it Kingswood Hotel

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff friendly and helpful
Stayed 1 night in May 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 2 Jun 2023
Thank you so much Theresa for your fantastic review. Hopefully we will see you back in the hotel soon.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really friendly staff, lovely room and very pleasant stay, good location, thanks
Stayed 1 night in May 2023
Response from Dal Singh, General Manager, Kingswood Hotel on 23 May 2023
Thank you so much and we really appreciate your lovely review.

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely location, good breakfast and really friendly and helpful staff
Stayed 1 night in May 2023
Response from Dal Singh on 22 May 2023
Thank you for the great feedback!

10/10 Excellent

Tom

Stayed 1 night in May 2023
Response from Dal Singh on 22 May 2023
Thanks for the lovely feedback, glad you enjoyed your stayKind regardsReservations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely please, helpful staff.
Overall we were very impressed, friendly staff, great service and clean rooms. Only small downside which did is not really a negative, the balcony decking in room 15 was very slippy and felt unsafe when damp, and the room downstairs extractor was running all night which sounded like it was in our room all night.
Stayed 1 night in Apr 2023
Response from Dal ~ General Manager on 2 May 2023
Thank you for your lovely comments and delighted you enjoyed your stay. Your other comments have now been noted.

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with lovely staff
Such a lovely hotel! This was our second time staying at the Kingswood and they were just as friendly and attentive as the first time we stayed. Room was comfortable with everything we needed and it's an easy walking distance from the town.
Stayed 1 night in Mar 2023
Response from Dalbir on 14 Mar 2023
Thank you Caitlin for your kind review, we look forward to welcoming you back again in the near future!

10/10 Excellent

robert

Stayed 1 night in Feb 2023
Response from Dalbir on 14 Mar 2023
Fantastic!

8/10 Good

Agnes

Stayed 2 nights in Feb 2023
Response from Dal on 14 Feb 2023
Thank you for your response, hope we will see you again in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel in beaut settings. We only stayed one night, great sleep, lovely staff and we both enjoyed breakfast.
Stayed 1 night in Dec 2022
Response from Manager on 18 Dec 2022
Thank you, your great review is very much appreciated by all of us

10/10 Excellent

Helga

Stayed 1 night in Sep 2022
Response from Manager on 3 Oct 2022
Many thanks, you perfect score is much appreciated by us all

10/10 Excellent

Julia

Travelled with group
Liked: Staff & service, room comfort
Ideal venue for touring beautiful Fife.
Stayed 2 nights in Aug 2022
Response from Manager on 28 Aug 2022
Thank you for our great score

8/10 Good

Gemma

Stayed 1 night in Jul 2022
Response from Manager on 4 Aug 2022
Thank you

10/10 Excellent

gerald

Stayed 1 night in Jul 2022
Response from Manager on 23 Jul 2022
Many thanks for your fantastic score

10/10 Excellent

Hans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable property with friendly and attentive staff. Restaurant had a very good menu and food was well prepared.
Stayed 2 nights in Jul 2022
Response from Manager on 20 Jul 2022
Many thanks for your review, your kind comments are much appreciated by us all and we hope that we may welcome you back at some future time

10/10 Excellent

Stuart

Stayed 1 night in May 2022
Response from Manager on 23 May 2022
Thank you for your great score

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with warm welcome
What a lovely hotel! We had a friendly, warm welcome and the hotel had everything we needed. The staff were very attentive and polite. Would definitely stay again, highly recommended.
Stayed 1 night in Sep 2021
Response from David Rushforth | Manager on 18 Sep 2021
Good Evening. Thank you very much for taking the time to send us your feedback, we honestly do appreciate it. I have passed your comments onto the team and they send their thanks also. We hope to see you again very soon.

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burntisland
Staff very friendly and helpful. Clean with nice views, but the disadvantages were beyond the control of the owners as the traffic outside and very regular trains passing were noisy and spoiled the stay.
Stayed 3 nights in Aug 2021
Response from David Rushforth | Manager on 18 Sep 2021
Hi Jane. Thank you for your review and kind comments, however I am sorry about the passing trains, they are meant to stop at 23:00hrs so maybe they were freight trains, equally I hope hope this hasn't put your off staying with us here at the Kingswood Hotel where we can of course allocate you to a back room which are just as lovely as out front rooms.

8/10 Good

Linda

Stayed 3 nights in Aug 2021

10/10 Excellent

Cav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Manager on 15 Jul 2021
Thank you for your 10/10 which is very much appreciated

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Manager on 18 May 2021
Thank you, your great score is much appreciated

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 mins walk from Burntisland
Nice traditional family run hotel
Stayed 3 nights in Oct 2020
Response from manager on 22 Oct 2020
Many thanks for our 10/10 which is very much appreciated. We hope that we might welcome you back next time you are in the area

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very good and recommended.
Stayed 1 night in Aug 2020
Response from manager on 19 Oct 2020
Thank you, we hope to welcome you again in the not too distant future

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020