โรงแรมและที่พักบร็อคเวย์

"We arrived late. The lobby was busy. I later learned they were training new staff. We paid for a king bedroom and was given a queen bedroom. When we turned the sheets, we found a very big stain. They moved us and offered some snacks. We said no. We spoke to the manager the next morning. It was a nice conversation. The morning staff was amazing in the kitchen and the lobby probably because they were the regular staff. I let them know that I understand staff training and shortages but that stain...

"Beautiful new hotel. Exceptionally well thought out and designed suites. The little details. Spotless. Quiet. Breakfast was very good. Among the best affordable places I've stayed. Kudos to Marriott and this location's management and staff."

"It was a great place to stay however the shower stayed warm didn't get hot. It took forever for the fam to turn off. Also the free breakfast could have tasted better."

"Check in was good I asked if possible for down stairs floor and to back cause of having two dogs. So wanted access to doggy potty area and got a corner room . Wasn't sure how dogs would do with neighbors above and on the sides. They actually did great. Rooms were clean and beds much better the second time around. Love having the hard wood floor made much easier to borrow the broom and sweep up dog hair before we left. Just curious what happened to coffee pots in rooms."

"It was a wonderful stay!!"

"The room was big and we liked that. We could choose to park at ground level or an underground garage. The fan in the bathroom was loud. Even though it said no smoking the room we smelled really badly of cigarettes. It must have been a room that was previously for smokers. It really bothered my daughter and I. I wished we had asked for a different room. The hair blower didn't work. The women at the front desk was very nice. It was nice to have a continental breakfast."

"good maintenance"

"They offer breakfast. Is only crackers and coffee. The coffee machine in the room didn’t work"

"Great place to stay.with Fare prices"

"The staff was awesome. The bed was comfortable and the hotel was clean. Ice machine worked and breakfast was good too. These were the good things. But the carpet needs to be replaced in the hallway."

"This is a simple hotel with all the amenities you need. In our case, we wanted to be outdoors the whole weekend, so we didn't need a fancy hotel, just a place to sleep. Be aware that if you arrive late in the evening, you will have to call a phone number to talk to an operator to check in and get your key out of a lock box."

"It was just ok"

"We have stayed at the Carson City Resort before and enjoyed our stay, however this time we thought we were to stay in the main part of the hotel but it was under renovation and were put in a below average facility behind the main property. We were never told that the main building was under renovation and the pictures for the facility were of the main facility. If we had known that the property was under renovation we would have stayed somewhere else."

"Nice quiet family owned. Got snowed in and owner was shoveling snow first AM. Great price for safe place for night of sleep in blizzard conditions. "

"Great place to stay though wish they had breakfast. Not necessary though if you want to make in room. We will stay again."

"Booking was great, amenities were great, everything went awesome! It was the person I went with that made experience not so cool!! lol thank you Marriot and Experian!, your services were perfect. You have to love a back handed complement. "

"My experience was good, the room was fairly clean there was some dusty areas along with some hair and debri in the bathroom. Staff was friendly. The breakfast buffet was a little disappointing. There was no scrambled eggs or milk. Those are basic breakfast items. The orange juice machine was out of order. The fruit seemed old (apples,oranges), the only fresh fruit was the cantaloupe. Overall our stay was good. Everything is new and modern."

"Manager was very kind and attentive."