"My stay was absolutely wonderful! The room was well maintained and clean. The desk staff was knowledgeable and always greeted me when I entered the building."
"The hotel was very good, room and facilities as advertised, most staff members are very nice, and the property was clean in general. However, unlike most staff, the receptionist who checked us in didn't really show warm welcoming, she actually was a bit arrogant dictating orders rather than giving instructions. In addition, cleanliness of plates and utensils seems to be overlooked, we had to inspect and reject several forks, knives, and spoons until we get one that is acceptable to use with...
"We stayed 2 nights Saturday to Monday. We loved the indoor and outdoor pools for kids on Saturday but didn't like the water slide hours on Sundays 10am-2pm and during the week 4-9pm only. "
"Front lobby staff were excellent and very helpful on check-in, but had a rude experience with one front desk staff when asking for a late check-out, think the name was Karen and maybe a manager, who was very rude. She basically said "late check-out you pay" but when I went to the lobby to ask a young staff, she said "no problem take your time". We only checked-out late by about 15 minutes!
Otherwise the stay was comfortable, the room was big and quiet, the heating system worked well as did the WiFi. Parking was free, near a gas station and just off the highway so it was a good location for our transit stop in an 8 hour drive in the winter."
