โรงแรมใกล้สงวนโบรดลีย์วู้ดส์, คลีฟแลนด์

"Total disaster. Stay Away. Dog hair in carpet. Bathrooms partially clean. Shower curtain old and yellowed at bottom. Mattress was awful...rolled down to center all night. TV got one channel cause remote didn't work. There was ant bait in the bathroom. There was ant bait next to the utensils in the joke of a 24/7 breakfast. The shower curtain bars were falling down. Sheets were seemingly clean. Towels were seemingly clean. The water pressure was good. The AC worked. Took 10 swipes to make card...

"I enjoyed the fact, the room layout was different when compared to other hotels I’ve stayed at"

"After checking in I could not open the room written on the card envelope. I went back down to have the card set up a second time and it failed to work again. I went back down and a different front desk attendant asked my name to look up my reservation and discovered the wrong room and floor was written on the envelope. It was very inconvenient as I had a cart full of luggage to haul back and forth and the “wrong” room was very far from the front desk."

"Good room"

"It’s very worst and the staff was very rude"

"The room was moldy, smelly & dirty. There were also roaches & the hotel staff wasn’t accommodating at all. I will never stay at this hotel ever again. Absolutely disgusting. Terrible stay. 1/10."

"Absolutely the most disgusting hotel I’ve ever stayed at. The room was filthy. Food on the floor and between the bed. Hair on the bed. Shower with hair and pubes on toilet. I wanted to vomit. I checked out immediately and got a nice hotel downtown. This hotel was in shambles and so disgusting. I cannot even begin."

"Not well maintained place, Ice vending machine was broken, bathrooms were looking like too old and need immediate maintenance."

"It was a good experience"

"Nice hotel with large rooms. Breakfast was standard hotel breakfast. Coffee was available all day. Pool was huge with a large hot tub and a kids area with splash pad water features. The splash pad area made the area noisy, but worth it if you have littles. Pool was a bit cloudy while we were there. Housekeeping replaced our towels daily and emptied trash but did not touch the beds. I would definitely stay there again."

"Very disappointed, the water in the tub wouldn't drain and we also had cockroaches and the alarm also went off at around 9 am and it took about 15 minutes for it to go off."

"Nice area. Nice housekeeping ladies. Rude front desk."

"Very big"

"The time I called for my shuttle, Louise pick me up 10 minutes later. The staff was completely courteous. My room was fresh clean the bed was nice. I overslept and Muhammad at the desk turn the shuttle around to get me and because of that I did not miss my flight! They went above and beyond!"

"Staff was very polite"

"Breakfast was great! Very happy with our stay."

"I loved it. So happy to have gotten a room the power outage in my suburb of CLE due to high heat / electrical failure caused me to need a spot. So clean, so well decorated, so comfortable, the continental breakfast incredible, loads of choice, an excellent experience I wish I could live there"

"I called Wednesday around 4 to cancel the 3rd night of our stay. The reservation said we could cancel until 5p on Wednesday. I talked to a lady and she said the reservation was changed. When we checked in the 3rd night was still on the bill. The person we checked in said when we check out just to let them know we were checking out early and the last night would be taken off. This morning when we checked out the lady at the desk says she cant do anything.. and we would have needed to call...

"All was good, check out time 11am is too early specially when you check in at midnight."

"All bed sheets were dirty, room not cleaned. Horrible experience."