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"I did not use these facilities "

"The room we stayed in was very dirty, hairs all over the bathroom sink and marks on the walls. Found a false nail on the window sill. The furnishings were worn and damaged. We ended up moving rooms because it was so dirty. The property is very dated and you could hear everything in the rooms above and next to us. The hot tub needed to be cleaned and the water was not hot. The pool was ok!"

"Everything was great "

"Very little parking so be early. But there's on street parking nearby but keep the rules. Very friendly staff."

"Its name is completely misleading as it is far from a hotel or what you would expect from a hotel. There are no facilities whatsoever and more akin to a B&B, which would have been fine except for the smell. I cannot recommend this place. "

"I cannot fault my stay, from start to finish it was superb from the very welcoming and friendly Roberto where absolutely nothing was to much trouble, to how amazingly clean and well kept the communal areas were, to the fantastic room i stayed in. I have stayed in a fair few hotels in Bournemouth but this one stands head and shoulders above all of them in terms of staff, cleanliness, location, comfiness of bed and it was so quiet. I will absolutely 100% be back. Ps i also was dubious about the...

"The NICI was a wonderful hotel with many great features. We were upgraded to a terrace sea view room which was delightful. Room was clean. Staff were extremely friendly across the hotel, spa and main restaurant. We would recommend and we will be returning. "

"Staff member on arrival was not very welcoming. Bed lumpy, awful pillows. Window broken. Very limited choice for breakfast. Surrounding hotel used for asylum seekers. "

"The usb ports on room didn't work. And no spare plugs at reception which would of been very handy! Room"

"A private, free car park. A wam friendly welcome. A clean, quiet, comfortable room with a fridge. Free wifi. In an excellent location between seafront and town. Will definitely stay here again. "

"Very basic room, tiny bathroom, bed was uncomfortable, no cupboard for hanging clothes, only one main light and no bedside lights, and the room stank of cigarette smoke, not nice for us non smokers. "

"Wifi was working. Room was ok. Improper heating in the room."

"Bit tired and very quiet. Reception was barely manned. Local food was good and very near"

"Breakfast excellent and all facilities are fantastic. I would definately be going agsin"

"Unfortunately on 2nd floor shower was cold to barely lukewarm for the entire weekend in March. Heating too was off when we arrived but later fixed. No breakfast available and noise throughout the night with banging doors talking laughing etc. Odour exists in rooms and corridors. Hotel is a throwback to the 60's and badly in need of a total renovation. However the price is quite cheap so you get what you pay for."