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"The property was in a perfect location for someone who wanted to see all the sights and hop on the tube to visit other areas. The rooms were a bit dated, but other than that, it was a lovely visit."

"Easy to locate and the staff was very helpful, even my roommates were really cool."

"Fab room, all staff very friendly and helpful. Centrally based for exploring the city."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Great hotel in a great location in Westminster with easy access to the tube and local attractions Watch out though, the Expedia directions link takes you through to the Rui Plaza Victoria! Nice hotel though"

"Great location. Have to make a reservation for the pool though."

"The St Giles has undergone a drastic transformation under new ownership, and unfortunately, it’s all at the guest's expense. The once-standard amenities are gone: no in-room tea or coffee, and even basic towels are no longer a guarantee. To top it off, they are now charging a staggering £10 per item for luggage storage. With a pushed-back 3 PM check-in and stripped-back facilities, it feels like every basic service has been 'unbundled' just to price-gouge. Truly a shame to see such a central...

"The staff were amazing and so helpful. It was my Nanny’s 80th birthday and they made the occasion very special. The room was cozy and we were grateful for the AC which kept things cool even during the heat. We chose to have breakfast included in our stay and it was definitely the right choice as there were many options and the food was good as well. The staff were caring and professional and always ready to help out. I would definitely visit again!"

"The ambience was phenomenal, perfect location and staff was very helpful when I needed help, was also offered a complimentary breakfast."

"Arrived at the hotel at 1:30pm and was told I couldn’t check in until 3pm unless I paid £30. I therefore decided to call a manager who arranged for me to check in at 2:15pm and upgraded me to a Club Room and gave me breakfast each day during the 3 night stay. The Club Lounge now doesn’t offer drinks and only has food during the breakfast hours. The room was very hot as the air cooling system wasn’t working. An engineer visited my room and said it was set to winter mode so it was blowing out hot...