โรงแรมใกล้แบล็คริเวอร์แลนดิ้ง, คลีฟแลนด์

"Nice locatioin although downtown was dissapointing"

"Staff is good. It’s clean. Breakfast was as expected. The back door though it doesn’t lock and there’s homeless people right behind the hotel so that’s kinda scary knowing that door is always unlocked. The rooms honestly don’t seem to of been updated ever. The fridge can’t keep things cold or frozen in the little freezer box and anytime you use the microwave the lights flicker. Only one side of the bed has an outlet so my partner couldn’t charge their devices conveniently. Maybe it’s just an...

"All was good, check out time 11am is too early specially when you check in at midnight."

"Unclean, smelly room, lobby"

"The breakfast was nice. The pool being out of order stunk."

"Needed a place to rest after a long day of driving & events. This location was perfect."

"Room was outdated and tub was old. Pool was not opened. Staff was friendly and helpful. Breakfast was bagels, cereal, yogurt and snack donuts."

"Absolutely the most disgusting hotel I’ve ever stayed at. The room was filthy. Food on the floor and between the bed. Hair on the bed. Shower with hair and pubes on toilet. I wanted to vomit. I checked out immediately and got a nice hotel downtown. This hotel was in shambles and so disgusting. I cannot even begin."

"Menu was spare and late as I needed to get on the road earlier. Room clean, staff working hard when I arrived - not much staff when I was leaving in the morning. A. C. just fine. "

"After checking in I could not open the room written on the card envelope. I went back down to have the card set up a second time and it failed to work again. I went back down and a different front desk attendant asked my name to look up my reservation and discovered the wrong room and floor was written on the envelope. It was very inconvenient as I had a cart full of luggage to haul back and forth and the “wrong” room was very far from the front desk."

"Great service but this place needs updated in a bad way. Stayed here about ten years ago and I think all they have done is paint it ."

"Yes"

"Nice area. Nice housekeeping ladies. Rude front desk."

"Toilet did not work when we came in and had no maintenance to fix it, rooms and hallways smelled of cigarettes"

"The room was clean and the bed was comfortable"

"Adjacent to admissions center"

"We checked in between 5:30 and 6. We went to our room. When you opened the door, there was a nightstand or some type of furniture in front of the door, a milk just on the ground, and other things strewn around the room. There was food on the top of the fridge. I thought the clerk gave us the wrong room. It wasn't. She said she had just come on shift, that there wasn't a maid available, and that there were no other rooms left. We had to scramble to find a different hotel. I had packed a...

"Total disaster. Stay Away. Dog hair in carpet. Bathrooms partially clean. Shower curtain old and yellowed at bottom. Mattress was awful...rolled down to center all night. TV got one channel cause remote didn't work. There was ant bait in the bathroom. There was ant bait next to the utensils in the joke of a 24/7 breakfast. The shower curtain bars were falling down. Sheets were seemingly clean. Towels were seemingly clean. The water pressure was good. The AC worked. Took 10 swipes to make card...

"Staff was personable and responsive. I had to change rooms due to a problem with the noise level of the refrigerator in the room. Once I reported it, the staff acted promptly to move me to another room. The facility was otherwise clean and well maintained."