Search Shopping Hotels in Bilbao

"Excellent hotel, perfect location for walking to all areas. Highly recommended."

"Yes"

"Room was perfect but would have liked the cups to be replaced when the beds were made. "

"Just next to the Schiphol, but directions about how to get into the hotel not very clear and poor support by phone. "

"It was fine. Basic kind of far from the center"

"Loved it! "

"The location is good and walkable to the old town and Guggenheim. Our room was in the -1 level. The room was a good size, but the floor was very dirty with sticky spots. The bed was comfortable and the sheets were clean. The view out of the room was horrible; the basement of a courtyard with thousands of cigarette butts. We kept the curtain closed the whole time. "

"Freshly baked Rolls, cheeses hard boiled eggs, cereal and yogurt. Great way to start the day. "

"Definitely not a 5 star hotel! We booked it because it’s a 5* that allows dogs. When we arrived, there was no bell person. They only had one person doing the door and they were busy with a large tour bus. When we mentioned it to the two men at the front desk, Guilherme and David, it was brushed off with an arrogance that upset my husband. He asked they tell a manager that a hotel that size should have two door people for a 5 star hotel. One of them went to speak to the female guest services manager, Anya, we came out and carried our 5 pieces of luggage by hand. They didn’t have a cart and the men were useless. She was great. Hotel amenities were crap. No shower cap which is a basic for that calibre of hotel. One ply toilet paper. It just wasn’t good. Breakfast was okay. Snacks at the level were good. Hotel was severely under staffed. We would go back for the dogs and the location. "