โรงแรมและที่พักในเบโนนี

"The photo and naming of "spa" was deceitful. The building in the photo is there and is beautiful, but my room was not in that building it was in the building next door. There was nobody there during arrival. I was let in by the owner's husband who happened to be passing by. When I decided that I could not stay in the room and needed to leave there was nobody in reception and also nobody answered my calls. Since I was not issued a remote control to open the gate, I had to go to another room...

"Great place to stay. Safe and secure. Lovely lake to walk around and observe wildlife. Large well appointed rooms with well appointed bathrooms. Friendly staff. Personalised service. My go to hotel when I travel to RSA."

"It's a beautiful place, it has a clean room and there is peace quietness "

"Me and my partner both enjoyed our stay in our room and the pool area is excellent."

"Very clean room and amenities. Hosts are very accommodating. "

"Estaría bueno que pusieran un timbre afuera para llamar"

"Room were in a good condition except for when it rained the bathroom was flooded with water abit . Gate assistance for opening and closing was a challenge as land and mobile numbers remained unanswered as well as gate intercom . Maybe they should alert guests when functions are being held as the one night we were unable to sleep due to noise levels :-( .... Over rall the room was clean , beds lovely size and jacuzzi a nice feature , breakfast was absolutely brilliant - good service. "

"was disappointed that we booked a non-smoking room and received a smoking one - struggled to sleep as the smell was lingering . apart from this it was a fine stay."

"Hier ist ein klar formulierter Beschwerdebrief, basierend auf deinen Angaben. Du kannst ihn direkt so verwenden oder noch anpassen: --- Betreff: Beschwerde über unzumutbare Situation bei Hotelankunft/ Reiseplan nr.: 73318063596286 Sehr geehrte Damen und Herren, hiermit möchte ich meine Beschwerde über die äußerst unzufriedenstellende Situation bei unserer Ankunft in Ihrem Hotel vorbringen. Wir sind sehr spät in der Nacht angekommen und waren nach einem langen Reisetag – wir waren bereits...

"Buffet breakfast is excellent and the decor and pool area were very comfortable for lounging around. Extremely convenient for morning flights out, or early pick-up for a safari tour (breakfast is available from 4am!). Only disappointment was the gym, which was OK if you like treadmills, but it only had one exercise bike and the seat was so unstable we couldn't use it."

"Great place to stay"

"Great location and friendly team members. Nice facility with good amenities and common area."

"After completing a 16-hour journey, I arrived at the hotel at approximately 8:30 PM last night. Following my check-in and a shower, I visited the bar and ordered dinner to be delivered to my room. The meal arrived over one hour later. Shortly after the server left to retrieve the card machine for payment, I sat down to eat and immediately noticed that the food was completely cold. I contacted room service to report the issue and was informed that the Room Service Manager would call me back....