Search Hotels Near Auto Mercado Herradura, Jacó

"Hotel amenities are old"

"The staff was very friendly, attentive and helpful."

"Excellent resort, I went as a solo traveler but my family would have had a great time as well!"

"The views are absolutely breathtaking, easily the standout feature of the property. Whether you’re overlooking the ocean at sunset or walking through the grounds, the scenery is stunning. The property itself is beautifully maintained, with lush landscaping that really adds to the overall experience. Most of the staff around the hotel were warm, welcoming, and very helpful, which made navigating the property and enjoying the amenities easy. That said, the dining experience fell short. The restaurant staff were not as friendly, and the service felt subpar compared to the rest of the hotel. The menu lacked variety, and it felt like there were very limited options—almost like you were stuck eating the same meals repeatedly. Unfortunately, the food itself didn’t stand out either. Because the hotel is quite secluded, you don’t have many alternatives unless you’re willing to travel about 30 minutes into town, which can be inconvenient if you’re relying on the on-site dining. On a positive note, the private beach was a nice feature and a great place to relax and unwind. Overall, Villa Caletas offers incredible views and a beautiful, peaceful setting, but improvements to the restaurant experience and menu variety would make a big difference."

"Beautiful property. Very well maintained and clean. Staff was amazing especially Adrien who was very helpful and kind."

"Great facilities, wonderful pool and lots of places to walk. Very relaxing and comfortable."

"Communication was grudging at best, there was no one there to receive us and no information folder. In consequence, we did not have the front door code or the lock box code to get the beach club cards until hours after we arrived and I had bullied the driver that picked us up at the airport into helping me. Bob was great! The property is amazing and we enjoyed it tremendously. The area has lots of restaurants and convenient shopping. Rent a golf cart, it made our lives so easy!"