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"I’ve been here for the past few years. At start it was amazing however I’ve noticed a lot has changed: - Staff are less friendly - Water is not free in the room. (1 can of water when you arrive only) - wear and tear not being fixed in the room - ripping off customers with drinks and ice cream (£24-35) for 2 cocktails or a small glass of wine. If you stay - go to the shop across the street and buy your Alcahol, fill it up in bottles and take to pool. As soon as we arrived the guy checking...

"Très belle suite avec une vue magnifique ! Petit déjeuner au top ! Superbes piscines. Ne pas hésiter à profiter de la navette pour aller sur la plage en contrebas. "

"Planning to go back… had a fantastic time with family. Enjoyed every meal, hotel staff were amazing"

"Lovely hotel, great location for us, out the way but not far from the action, no issues with the pool or getting sun beds, hotel was lovely and clean and well maintained even though one of the pools were out of action, overall a fantastic stay here"

"Beautiful view Gorgeous home Host prompt to any queries to answer"

"Huge, handicapped room for 3 friends. Loved the next door church bell songs. Grounds very pretty although too cold to be outside. Great breakfast!! Lots of parking. Dined in their restaurant, "

"This hotel is amazing. We stayed in a villa with private pool and loved it. The hotel is very clean and the staff is friendly. The spa services are good. I had my nails done and had a massage both were worth it. The only down side is all beaches are a drive away. So if you don’t mind not being in the action stay here."

"€500 deposit is a joke. No bar open and no atmosphere - feels and is in the middle of knowhere"

"Hôtel de haut standing, très beau et bien situé. Beaucoup d'espaces piscines, pas de difficulté à trouver une place sur un transat (en mai). Personnel aux petits soins et très sympathique. Buffet varié et restaurants de qualité. L'expérience platinium est un vrai plus. Je recommande cet hotel à 100%"

"Hotel amenities and Hotel staff excellent. Restaurant staff / Managers in particular not customer oriented"

"Stayed at Hotel Alta Montaña and it delivered exactly what you want from a mountain base. Clean, quiet, and well run. The staff are genuinely welcoming, not just polite, which makes a difference when you’re staying a few days. The views are outstanding, especially sitting above the cloud layer at around 1,400 meters. From a cycling standpoint, the location is hard to beat. You’re essentially on the climb the moment you roll out. You can head straight toward Teide or descend as far as you like...