The property is nice, and the food was good. The house keeping staff were lovely.
If you’re looking for shopping not much in the area.
Not recommended for mature couples, mature groups, couple with no kids or solo traveler. They say it’s family friendly, which it very much is..BUT you might as well call it a family resort. No where for adults to go and relax where it’s not taken over by kids. I was a solo traveler and was very much ignored by staff. Most their efforts go to the people with children.
I liked Tenerife very much, and would go back, but would go to an area where there’s more entertainment, and would consider an adult only resort, for relaxation.
Hotel was lovely but it could have been cleaner and the sheets did not seem to be washed for sensitive skin which brought some irritation to my toddlers skin. The staff were very helpful indeed and the facilities were great but I believe the water and pools had a high consumption of chlorine.
Si existiese una queja, personalmente sería rebuscada. No tengo quejas alguna, todo perfecto, gran variedad de platos, el servicio perfecto con una coordinación inmejorable. Las actividades increíbles y para los más peques es una experiencia para contar toda la vida. Repetiré segurísimo!
We couldn’t get over how clean everything was here. They spend a lot of time keeping everything very clean. My husband and I stayed and here and paid a little extra for the room with the private swim up pool. I would absolutely recommend that option for those traveling without kids.
The hotel came well recommended by a few different families who had stayed here in the last couple of years but it didn’t really meet our expectations. And we met other families who mentioned that the standards of the hotel had declined over the past few years.
The room was spacious and clean so couldn’t fault that, and the children’s entertainment was great.
The issues we found were mainly around the food. We could only eat at 2 ala carte restaurants for a 6We found the service around the hotel was ok but nothing special.
This is a really great family hotel, second time here. Lots of things for youngsters to do. Maybe not so much for adults but keeping the shorties occupied is part of the reason for being here.
Staff are friendly and excellent, any problems you might have(or at least I have had) get rectified straight away. Food is good, great variety and lots of options. Room was excellent, comfortable, well equiped and clean. Could do with more coffee sachets though :D Oh, parking can be a bit of a pain, you either have to pay to use the car park or take a chance and use the rubble strewn and cratered free car park outside. That's my only minor gripe.
This resort is everything but luxury. The elevators are cramped, the carpets are worn, premium alcohol costs extra, and even towel exchanges are restricted. There is no option to get bottled water in a glass bottle, so guests are expected to use the tap water provided on the floors. Even the suites do not have proper coffee machines, just a bottle of water and cheap packet coffee. The whole experience feels extremely basic. Calling this a three star hotel would honestly be generous. On top of that the Italian specialty, joke restaurant charges $28 for tricolor filet mignon which supposed to come with multi color side dishes and it comes by itself and it’s overcooked zero Service zero character. Please do not stay in this resort if you could help it it’s horrible once you realize you’re paying for 5 Star Pl. and you get a Amo Holiday Inn three star experience.