We really loved the location and staff at this hotel - the view is BEAUTIFUL over-looking the lake and was the highlight of the hotel and they've created cute decks in front of each room which are nice to relax on. The rooms and beds are fine but we did have bugs (including a cockroach) in the room. I understand this is sometimes common in Costa Rica so we try to be understanding about that, but it did poorly impact our night's sleep. Ultimately, we were happy we chose to stay at the lake rather than in La Fortuna's main town area.
De naam doet vermoeden dat het hotel aan een vulkaanmeer ligt maar in het eggie is het een groot stuwmeer waar je nauwelijks bij kunt komen. Niets interessants in de buurt, behalve het dorpje Nuevo Arenal, Postzegels zijn alleen in La Fortune, 60 km verder te verkrijgen. Verder vriendelijk en behulpzaam personeel en dat is ook wat waard.
PARA ESTE HOTEL DEBO RESALTAR LA BUENA ATENCION Y DISPOSICION DE SU GENTE, CUENTAN CON UNA LINDA AREA DE CAFETERIA Y UNA VISTA AL LAGO (NO ASI AL VOLCAN) MUY AGRADABLE. LOS DESAYUNOS NO ESTAN INCLUIDOS. PARA EL CASO DE LA HABITACION DEBO DECIR QUE ES MUY BASICA, CUENTA CON SABANAS LIMPIAS AUNQUE TANTO LA HABITACION COMO EL BAÑO NO ESTABAN DEL TODO LIMPIOS, COLCHONES DELGADOS NO MUY COMODOS, CAMAS MUY SENCILLAS Y UN ROPERO QUE EN EL CASO DE LAS 2 HABITACIONES QUE RENTAMOS SE VE QUE NO HABIAN LIMPIADO HACE UN TIEMPO. EL FOCO DEL VENTILADOR EN AMBAS NO ENCENDIA. YO DIRIA QUE PUDIERAN MEJORARLO MAS. TENIAMOS MUCHAS EXPECTATIVAS EN ESTE HOTEL Y FRANCAMENTE QUEDAMOS DECEPCIONADOS SALVO LA BUENA ATENCION DE SU GENTE.
The hotel is on a hill above the road with a view of Lake Arenal from the porch of each room and fairly quiet. We took advantage of the hotel's offer to do some laundry for us and were pleased to have clean clothes delivered to our room later the same afternoon. Ate at the attached restaurant and the food was good. Nice place to rest and relax.
We stayed for one night and didn't have a meal at this hotel so my review is not all encompassing. This is a small family run motel with approx 10 very basic rooms. Other than beds, linens, toilet, shower and sink, there wasnt much else to the room. Rooms were clean and beds were relatively comfortable. Wifi reception was poor. Each room had a nice porch facing Arenal lake (although there was no view of the volcano) so most of our time was spent out there. Also be advised the rooms are just above the main road and there is a school directly behind the row of rooms. Service staff were wonderful.
Overall good, affordale place to stay for a night if you're in the area.