4/10 แย่
Laura
เดินทางกับคู่รัก
2 ก.ค. 2025
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Hi, firstly I would like to say thank you for allowing us to come in and change before our check-in time as we were going to a special occasion.
I have stayed at the lauriston in the past, had lots of family celebrations - christenings, weddings and special family gatherings here over the years. It is a place that hold lots of special memories to me and my family.
I would always try and book here for a stay when visiting my home town.
But sadly this may not be the case from now on. I just feel the accommodation needs a complete renovation. The bed in our room (room 1) was shocking, it needs replacing and is probably the most uncomfortable bed we have slept in.
The rooms aren’t dirty but the carpets are worn, the bathroom cabinets are damaged too, and this looks like it could do with upgrading.
The carpets in the main area are badly worn and it’s actually really sad to see on as mentioned previously a place I have used many times.
I think that rooms need decorating, new beds, furniture and bathrooms before I would consider staying again.
I want to say though that the lady who is I presume the housekeeper who served breakfast and cleans the place is just lovely, she is the cheeriest of people and was so helpful and I hope she gets to hear this as credit where credit is due.
However the owners really need to take heed and get this hotel back looking at its best and it could be a wee gem of hotel,
Laura
เข้าพัก 1 คืน, กรกฎาคม 2025