Arden Heights Packages (Flight + Hotel)

This property was okay for a quick stay. The hotel is clearly outdated but it’s not the worst I’ve seen. Beds were comfy and running water was hot. Tub did take awhile to drain but once maintenance came, it worked fine. Ceiling in shower needs repairs. Fridge and microwave were clean. Overall it’s not a 5 star hotel but it’s okay. Pool was fine. Breakfast was basic sausage egg and waffles, option of making your own toast. Staff was polite.

A great location in the heart of little Italy, but what really tells their story is the fantastic staff. They were so kind and helpful.

Overnight check in clerk is awesome. Like the security.

The hotel is amazing, clean, and in a very convenient location.

This is a little less than a straightforward review. For its location, it’s a great value. As always, when dealing with reservations booked through Expedia, the desk staff can be snarky, letting us know that it behooves both us and them if we just book directly, however the convenience and comparison is why we use Expedia. Anyway. It’s a dated joint. Could use some upgrades. The TVs went out during rain and definitely no smart TV compatibility. Two small elevators service the whole place which becomes time consuming. The room door keys seem to fail frequently. In my two day stay, mine failed and had to be reprogrammed 6 times and while this may seem like no big deal, getting the elevator again from the 26th floor with a 65 pound dog with me is no simple task. Which begs the question — why would you put a guest with a dog on the 26th floor at all? Couldn’t we see the predicament and try to place pet people on lower floors? Also, the pricing is whacky. Pricing for parking as listed on Expedia versus the number I was given when I called versus what I actually paid, were all different. Don’t forget you’re in NYC and taxed to death for it, so two days worth of parking cost $174 with no in and out privileges. If you don’t valet, good luck finding safe street parking here. Good luck finding parking period. The positives though—you can bring your pet, up to 75 pounds, which is uncommon. Kitchenette sported nice & useful tools. Bed and bedding comfy.