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"Comfortable!"

"no towels gave us very few towels and had to ask several times before they gave us 3"

"Great value for the price! "

"Loved the resort. We were given a room upgrade which was so nice! We loved the pool and lake beach access."

"Great "

"Property and room were exceptionally clean. Neighborhood is in a little bit of a sketchy area so there is a parking garage. However, staff never informed me how to park inside a parking garage so that was difficult and they were not clearly communicating. Other than that, a great stay."

"The hotel is average. Pet friendly is the biggest plus at a reasonable rate. Close to freeway and centrally located in the Inland Empire."

"Everything from outside to inside to the rooms were excellent"

"Staff was very friendly and helpful. Wonderful Lobby and spacious."

"Nice property"

"Quick check-in, staff was great.The room was nice and clean and hotel was quiet. I love that they have a 24hr shuttle!! "

"Breakfast was good a variety for everyone."

"Staff was lovely, rooms were cleaned though they did need some airing out - just felt stuffy upon walking in. Didn’t get a chance to have breakfast as there was a power outage one evening which left us without power for one morning. Parking was great - lots a spaces. Good food options near by too! All in all a really nice stay."

"Clean hotel and property, bed and pillows were comfortable."

"Nice staff. "

"Very well maintained"

"What a nice hotel. It appears to be brand new and well maintained. It was clean and bright and new. The staff were friendly and helpful. We loved our comfy beds and the full breakfast each morning. The hotel is in the town of Big Bear, a few blocks from the "village" area. We drove, but you could probably walk. There is a nice seating area outside with firepits. We would stay again for sure."

"Check out is too early it should be at least at 12 instead of 11 am"

"It was clean stuff was friendly. Breakfast was great."

"Thoroughly enjoyed our stay. Parking was free and directly in front of our room. Staff was wonderful. AC & ceiling fan in working order. Opened the sliding glass door at night to enjoy the night air. We came with our 20 lb dog and had a $25 dog cleaning fee which was reasonable. Would happily stay here sgain."