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"The fireplace worked,but the jet spa didn't, the blinds need replacing & the other window was above the tub,so hard to get to. The mattress was so old & lumpy, I hardly got any sleep, the lazy boy chair didn't stay extended. The Location was great, the area was serene & quaint. Accessible to downtown & restos."

"Our stay at the cabin was amazing. It was clean, comfortable, and had everything we needed for a relaxing getaway. The peaceful surroundings made it easy to unwind, and the host was professional and responsive throughout our stay. Overall, one of the best stays we’ve had—highly recommend and would definitely come back!"

"What a great place to stay, we booked 2 nights with my husband and our 5 year old, the rooms are very decent size, but the best was how clean it was, the beds, the restroom, the entire room was spotless. Thank you 😊"

"Restroom walls were filthy, ac unit stunk"

"Room was not available for stay. Felt a bit awkward during certain interactions with the staff. Room was not cleaned!! They tried to take my pre tip but I was able to get it back. I will never attend this stay again."

"Highly highly recommend and we can’t wait to go back!! Beautiful property with wonderful staff."

"PAPER THIN WALLS. You can hear every word the neighbor says & car noise all night. No sleep at all!"

"Amazing place! We would love to come Back! Our little one love it!"

"WiFi didn’t work the whole time and nobody seemed interested. Mattress was old and uncomfortable. Both showers were either very hot or very cold with no way to mix. Bathtubs leaked through the drain so ere basically non-functional. On the positive side the unit was clean when we got there. Nice proximity to the lake."

"You can check into the property by texting and then you are issued the lobby and room codes. I didnt know this and Expedia doesnt provide the property with a phone number to be contacted at. Andrew was great and very approachable and helpful. The main building needs to be opened up to air out the lobby and hotel area upstairs. It had a dusty odor. Property is kept up nicely. Cuhions and seat right outside the lonby are not inviting as they are full of sand and blocked by tables. Cabin...

"I booked this place 1 month before our stay. There was parking nearby. We stayed in #6. We got to the motel around 7pm to check in and the room wasn't ready because the cleaner called out and could not be reached. The man at the front desk cleaned our room for us after we asked him to because we didn't have another place to book since it was so late. In terms of the room/kitchen overall, it isn't well kept and TV doesn't connect to the wifi for us to watch youtube. We decided to stay here for...

"The staff at the front desk was friendly and accommodating. The property and the room were clean. There was plenty of parking. We were able to park right in front of our room. It’s walkable to many stores and restaurants!"

"Everything was good"

"Very nice! Loved the radiant heat fireplace. Clean, basic but beautifully appointed rooms, very near the lake. Front desk staff was super-helpful; we will stay there again next time in Big Bear."