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"The toilet was dirty when we got to our room. The sink didn't drain, the tub had a piece of cloth or ribbon stuck in the drain. The front desk staff were missing for 15min when I came to check in. Breakfast was fine. Parking was fine."

"Very friendly staff! They were doing some remodeling while we were there to make improvements which is nice. Easy access from the highway, quiet location & close to restaurants. "

"So I needed to change my reservation, but I only gave 20 hours (vice 24 hours) notice--so they charged me for days I wasn't at the location (i.e, a Friday and Saturday night at the beginning of my stay). So I was forced to pay for two nights, that I wasn't in the hotel. Not happy about that, but it is what it is, So before I even arrived on Sunday, they charged the full amount??? I've traveled all over the world, never have I paid in advance, or better yet the full amount before I ever...

"Ebriting good"

"Nice hotel and friendly staff."

"Too close to the highway, you hear the cars all hours of the night"

"Very good"

"Very clean and comfortable. The staff was cordial. I would highly recommend staying here. The only negative was that the breakfast buffet was overpriced for powdered eggs, etc. Go out for breakfast."

"The room was immaculate. Staff was wonderful and helpful. Breakfast could have been warmer but tasted good . The coffee was excellent! Great experience."

"We encountered a dirty room with bugs. We asked to check out early and the staff refused to reimburse us. Yes, I booked with Expedia, but only the hotel charged my card for a four night stay. They care about money, not the health or happiness of their guests. Recommend you avoid this hotel. We ate the full 4-day cost and stayed at the Hilton Garden Inn, Devens, which was fantastic."

"Vraiment sur la coche tout était parfait"

"The building itself was beautiful like a castle. But the parking is so far away and the set up of the parking lot not good. There’s absolutely nothing here to see or do. You can’t even get a complementary cup of coffee.! The coffee maker in my room, someone opened coffee and poured it in the wrong slot and apparently nobody cleaned it out before we checked in?? When the heat just at 70 hit the room it smelt like something was burning? The table to sit at was so wobbly you couldn’t sit there and...

"It was clean and Close to restaurants and stores"

"Breakfast was very good .. Only thing I didn't like was children allowed in hot tub and when mentioned to desk it still happened and pool was ice cold"

"Beds were very comfortable. Breakfast is a bonus."

"Unfortunately, my experience at this hotel was not good. There appeared to be several individuals living on the property who were openly using drugs and loitering around common areas. This made me feel unsafe and uncomfortable during my stay. The hotel management should do a better job of maintaining a secure and welcoming environment for guests. I would not stay here again.”"

"One suggestion would be to have coffee and tea available in the lobby. Other than that it was a nice stay."

"The room was clean and spacious. We thoroughly enjoyed our stay!"

"Excellent stay. Check‑in was smooth, the room was well‑kept, and the service was consistently good."