2/10 แย่มาก
Amy Nicole
20 ส.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
When we first arrived (8/14/25), we checked into our room (310) and immediately observed that the bathroom door was broken and would not shut all of the way. The door is a barn door style and would not shut about 10" from the frame of the door. The three bathroom shelves were broken where if any bottles or anything would have been put on them, they would've slid right off. Also, there is a loveseat in the main hotel room, next to the bed and it appeared to be that some ejaculated all over the side of the love seat. I went down and informed the young male at the desk, and he was apologetic and gave us a new room. We then went up to room 423 and it mirrored the previous room in design. We observed a quarter sized deep rust spot int he bathtub (rust cannot be sanitized), there is black mold in the vents of the room air conditioner, black mold on the outside of the smoke detector, the thermostat (not working) appeared to have been in a smoker's home for 30 years and it was a non-smoking room, the room key could not be used through my iPhone 16 (minor issue) and when the hotel room was closed, you could see people walking by in the hallway. Evidently, the door was too small for the frame. At one point, I spoke to one of the housekeepers and voiced my concerns about our stay and she was very apologetic and stated that she was not surprised and that when complaints are made, the desk staff are told to just move guests to another room. 100% will never stay here again.
Amy Nicole
เข้าพัก 4 คืน, สิงหาคม 2025