โรงแรมใกล้โครงการสวนสัตว์บริสตอล, Bristol

"Great place as ever"

"The stay was okay, but when checking out we had an incident where when returned a few minutes after checkout our key cards were no longer which was to be expected. So we went to front desk to ask for the keys to be enabled so we could get our luggage and bags. When we were told that they had no record of us being there and the room was showing as empty. We told them that’s not possible we had been there the past 2 nights and we needed to get to the train station as soon as possible. I get there...

"Really lovely room. Staff very helpful and accommodating. Great breakfast"

"Atmosphere "

"We really enjoyed our stay, the room was nice and clean and bed very comfortable. Christopher was super helpful and made us feel right at home!"

"Good clean hotel close to M5."

"Room wasn’t cleaned, 1 towel left in room, paid £10 to upgrade as couldn’t see tv in 1st room, then paid extra for a new room which wasn’t cleaned or fresh towels or vacuumed and not one drop of hand soap or shower gel, asked for £10 refund and still nothing"

"Clean room, but the desk lamp did not work properly as the bulb constantly flickered. Also, the wall light near the window did not work at all. We felt that these things should be checked by the cleaning staff on a daily basis as it wouldn’t take long to switch on a lamp and wall lights while dusting them. We reported the broken lights to the receptionist when we checked out the next day."

"Staff were very polite and helpful. Was not overly impressed with the room however but ok for one night. I doubt I would use this hotel again. Free parking and friendly helpful staff were two positives. "

"Style"

"Communication was excellent. Easy to access with information provided. Room was immaculate. Has everything you need and the bed was really comfortable. Would stay again as felt so relaxing."

"The buildings are old; you can tell from the worn steps. But the staff is very attentive and helpful. It was a short walk to multiple food options and some Banksy murals, too. Twenty minutes to the water with loads to take in on the way."

"The only observation is that in room 18 there were no usb charging points. There were a number of 13A sockets however these were all on the same wall as the desk and none near the head of the bed. I think this an odd missing feature. Room was clean and shower excellent. Breakfast offering in Black Pig was very pleasant as were the staff."

"Really helpful host, nice touches with milk and ground coffee. "

"Lovely room, large for a standard room. Chic bathroom. Didn’t have breakfast but it has a cosy bar! "

"overall good hotel! "