Search Hotels Near West Jefferson Medical Center, New Orleans

"Beware the front desk staff… Check-in is listed at 3PM. I arrived very early, understandably the front desk was not able to check me in. I can understand being frustrated with guests expecting to be checked in early - fair enough. With that said, the front desk representative, named "Arnell," was extremely rude. Did not greet me when I arrived, provided curt one word responses, and was just an overall miserable person to interact with. Arnell told me to return at 12PM, as the room would be ready then. She was gracious enough to ask if I wanted my luggage stored until I returned. When I returned at 12PM to see if I could check in, again I was met with massive attitude. Arnell simply told me that "check-in is at 3PM," contradicting what she had said earlier. Okay, no problem. I ask for my luggage back while I wait, and she gives me a look like she stepped in a pile of dog crap. Eventually, she has another representative get my luggage for me. I return at 3PM. Now Arnell says that the room is still not ready, and to return in 25 minutes... But check-in is formally listed as at 3PM, and they had known that I have been here since before noon. Ultimately, I wasn’t able to check-in until 3:40 PM (40 minutes after the formal check-in time). Later, I found out that some other guests I was traveling with was offered to check-in early for a fee… They were checked in 9AM, whereas I was made to wait close to 7 hours…"

"Too much traffic but hotel was good"

"It was dirty. The floors were sticky in the room. "

"For the value it was a great option in New Orleans. Clean, friendly hotel staff, and great amenities like hot breakfast, pool, and free popcorn in the lobby."

"Nicely decorated, clean, great location. Restaurant was not that great… but everything else was"

"Front desk staff is very courteous and competent. Property is good location. Room clean and AC works great!"

"Hotel was dirty, hallways hadn’t been vacuumed in months. Room furniture is dirty. Breakfast was okay, orange juice was extremely watered down."

"😇"

"Poorly maintained, dirty, guys hanging out and smoking Marijuana non stop and listening to loud music outside of the rooms."