Search Hotels with Pool in West Chester

"We asked for extra blankets and a pillow and they never came. We called the front desk three times and they kept saying they were “on their way.” "

"They put us in a room under the exhaust fan for the hotel. Ran all night didn’t sleep. We did get a different room the next day, but that also was an ordeal.The drain in tub was clogged with nasty hair. Had to have maintenance come clean. The new room carpet was nasty. Breakfast was good. Not all staff members were friendly nor polite. I was not happy with my experience at this hotel. We do stay at the Embassy Suite’s and usually enjoy our stay. This one I will not go back to."

"I'm definitely coming back."

"Room looked clean and I was excited to get a shower and a good night sleep. However, when I went into the bathroom at closer look there was hair in all the corners, the shower, the toilet, pretty lazy cleaning. Half used toilet paper roll left to be used which of course you don’t want to be using some other person butt wiping hands on your TP, the tissue box had like two tissues left in it, the body wash and conditioner bottles had about two presses left in the bottle so I had to use the shampoo. No exhaust fan or was broken After shower, I couldn’t adjust the thermostat which I believe was just broken and wouldn’t work at all. So I called down and the front desk woman was pleasant, nice, and set up a change of rooms. I was planning on switching rooms but I hadn’t gotten rest for days and accidentally fell asleep and was out until morning. And horribly I woke up to the room being infested with bugs. I’m pretty sure it was only fleas and little flying things but hoping to God no bed bugs. I am unfortunately am very allergic to flea bites and going into beginnings of anaphylaxis. It’s absolutely awful, it makes me feel frozen and like it’s impossible to do anything and swells my body and messes my breathing up. It’s not very dangerous unless I get bit for days on end. It’s hell for me and I’m praying to god I don’t transfer any to my car and home. Overall I’m way worse off than I was before the stay. Front desk people next morning didn’t act surprised and were no help"

"Clean room staff was very nice and the pool was great for the kiddos while we were here. Close to the fountain square which was nice to walk to"

"Place was clean n staff was cool and down to earth! Definitely would come back and price was way better than all around!"

"I absolutely adore the staff here. Somehow Claire always recognizes me, and is most helpful."

"Great hotel stay in the downtown."