โรงแรมและที่พักวอเตอร์ส เอดจ์

"Terribly run down. Loud. Lights shining in our room. Bathroom fixtures coming off the wall. I killed a cockroach in the bathroom. Pot smoke rolling under the connecting room door. Pool closed. But, staff were nice and efficient…they just didn’t have much to work with. And, I never do reviews."

"I did have a partial obscured ocean view from my balcony, the only problem is I was right next to a restaurant outdoor dining right next to my balcony, maybe 10 ft away. Thus, I never really had the opportunity to relax out there cuz it's always a bunch of people within 5 ft of me. It was not very ideal and it was not described when I booked the room, for I would not have booked it had known that I was right next to outdoor restaurant dining balcony"

"Room was small and tight to move around in. Water pressure was not good in the shower. The bathroom had minimal surface area for placing items on. The refreshments area in the lobby was very basic. It is in a great location. We enjoyed the fitness room. We had a positive experience overall. "

"The view of the ocean was the only good thing about my room. The air conditioner didn't cool, no coffe pot,refrigerator didn't work,broke ice machine,stayed on 9th floor one elevator broke also could have had a microwave per request found out last night there. The only good thing about stay was staff Kat and Ernest. If I could have stayed in the lobby would have been amazing very disappointing paying well over 300 a night. I will never go back to the Tides again."

"Super easy check in process. Love the retro vibe. "

"I felt safe and the staff was friendly "

"Front desk clerk not welcoming. Not pne smile Sheet fit like a queen on a king bed. Would not cover mattress. Food was good. "

"Bed wasn’t made during our service, balcony door didn't lock, vending machine had no water. "

"Excellent customer service "

"Not what I was expecting for downtown Charleston, but it didn't have a great rating to begin with so I shouldn't have been surprised. The furniture was worn and stained. The coffee area could only serve one person at a time, comfortably. The Staff was very nice but not very well schooled on customer service. I don't think a receptionist should stop in the middle of checking me in to answer the phone, except to maybe say "please hold". She then proceeded to give directions to someone while I'm...

"Yes"

"The property is great, all the areas are nice, the only downside form my perspective is the staff, they 0 in customer service. But, the place is super good, and well located."

"The hotel was great but on the weekend the pool was packed and people left towels on chairs that were not being used. It wasn’t clear if all those people were even staying at the hotel. It would have been nice to enjoy the pool more. The place was clean and the location was excellent. The staff was very nice but the valet attendants were loud and you can hear them right outside the window early in the morning. If it wasn’t for the pool and the noise I would have given them 5 stars. "

"The pictures made this property look impeccable, and not look at all like a motel. Kudos on the marketing! We stayed in room 238 in March of 2026 the weather was cool, and upon entering the room it smelled very musty. We inspected the thoroughly to see if we could possibly located the smell. We turned on the air conditioner and that was not the problem. (Side note: this air conditioner wall unit had a lot of drywall damage under the unit and the trim that was around the unit was gone.) We check...

"I enjoyed my stay. I didn’t like that the key card’s deactivated themselves four different times. The staff was friendly, but the front desk lost paperwork that I had already signed. Room was clean and loved the shower. Overall 4/5."

"Clean room, pet-friendly"

"I called the hotel months in advance and multiple times to inquire about early check in, because I was traveling for a bachelorette and we needed to surprise the bride with a decorated room. I was told to call back the morning of our reservation and then was told it was not promised. Upon arrival, we were not able to check in early and killed time until normal check in and were not even able to check in at 3:00pm for their normal check in, waiting until 5:00 after pushing several times insisting...

"Clean hotel and friendly staff "

"I did not go to the pool, but it looked clean and comfy. The room temperature was quite pleasant. "

"Easy check in, great room, and quiet - everything I needed! "