"very welcoming staff member Emma at check in.
nice room quiet despite location on M6. lovely breakfast, staff again very welcoming. Would stay here again. Very good value."
"The hotel and staff are top notch. This was my second time staying at this location. Thankfully, it was a lot better than last year. Which, I won’t go into. "
"Stayed for 2 nights for sabbath concert, check in pretty easy, room was nice, bed was comfy, thick pillows (maybe a little too thick but not an issue). Very close to bescot train station only a few min walk. We had food on first evening pizzas pricey but really nice. I ordered an 8inch, they ran out but rather than saying I couldn’t have it they sent out a 12inch for no extra charge which was good! Chips were horrible though. Breakfast however was really good, not a huge choice but what was...
"Thought this hotel was great value for money. Had everything i needed for a good night's sleep. Fridge in the room was a bonus but also coffee making facilities tv, wifi, electricity points were all good. Room and shower room were clean All staff at reception and elsewhere were courteous, knowledge and helpful.
Woukd recommend as a budget hotel at a great price (I onky paid £43 for a Saturday night)"
"Reception staff very friendly and informative. Room clean, beds comfy. Breakfast was fantastic, lots of choice.
Great location for travel to Alexander Stadium."
"Such a perfect stay. The staff are wonderful and extremely attentive, the room was delightful and we got a free upgrade to a suite. The food was delicious (especially dinner in the restaurant) and the spa was just what we needed.
Would definitely return "
"The property was fabulous, just what we needed, my wife and 3 teenage granddaughters had a wonderful stay, peaceful, everything we needed was there, the host was brilliant, at the end of the phone when we called and great location for the city centre Christmas markets. No negatives from me! "
"Elevator is out of order. Part of the hotel is renovating so there is dust at the pathway to the car park.(and in the room is also dusty.) The most serious issue is the shower valve is not functioning for the warm or cold water so there is only very hot water is coming and it almost burns me. I tried to inform the receptionist but he said that he couldn’t do anything except trying off and on the main water boiler which could not help for our problem. I asked to change the new room but he didn’t...
