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"The staff at the hotel were wonderful and very helpful throughout our stay. I would especially like to recognize the Korean gentleman manager who assists with luggage — he was excellent and very attentive. During my first visit we had a few challenges due to my disability, but on this trip everything went smoothly and we were able to interact very well. I truly appreciated the kindness and professionalism shown by the team. Thank you again for the hospitality and support. It made our stay much more comfortable."

"Kind stuff, good food, the condition are much better than I thought. I think the rooms are renovated and very comfortable."

"Clean, nice service, nice breakfast"

"Location is perfect being a few minutes walk to the train station, Yuzawa Kogen ski lifts, restaurants and shops. The food for breakfast and dinner buffets were excellent in quality and variety. We stayed 4 nights and was not bored of the spread. "

"The staff are helpful. The room is spacious."

"Room is clean and looks new, and in great condition. Location is OK as you need to walk just a few minutes from the train station. Price is reasonable. "

"Very friendly staff. They accommodated all our needs. Thank you for the great stay!"

"Room was spacious and clean; hotel breakfast is nice and conveniently located (near train station). "

"Good"