Search Hotels Near Southwest General Health Center, Cleveland

"Fresh"

"I never give bad reviews, however, even though the price is affordable I would not recommend this property.The property was a bit ran down. The room smell musty and old. Bathroom was not clean, with hair in the tub and on the floor, mirrors not clean, floor felt sticky. Family in the room next to us was yelling and kids were crying most of the night. Pool is closed and this was not noted until after we booked. Beds and pillows were comfy, breakfast was good. The parking lot was dark. Area seems questionable due to looking dirty and we saw drug paraphernalia in the parking lot. Our family was safe however I would not recommend if traveling with kids."

"The floor had not been swept. The bathroom had hair on the floor, a used soap on the ledge and hair in the tub. The pillows are thin and useless! And the bed did not seem fresh. The only good news was it was quiet and the breakfast was okay."

"Poor check in. Not staff fault. System fault. Room was ech chamber for every noise in the hallway and adjoining rooms. Bed was very comfy. Bathroom was clean except for certain areas. Toilet set sat crooked and would slide over while seated on. Breakfast was gross. Eggs soggy and oily feel in mouth. No oatmeal because staff couldn’t figure out how to make. Yogurt machine empty so staff member came from behind Front Desk, where she was touching all kinds of things, did not put on gloves, open the machine, squished a bag around, touched the tip of the tube that the yogurt comes out of with dirty hands and then put it back together, close it, and said here you go. Another staff member had a girlfriend hanging around with them while they were cleaning common areas. Very unprofessional, underwhelming and NOT worth the price. "

"The property is dated and needs to do a better job on cleanliness. There were food crumbs in the hallway and just overlooked areas"

"This is the perfect hotel for early morning flights out of CLE. With breakfast included and a free shuttle to the airport, you really can't go wrong. Everyone is always friendly and welcoming at the front counter, especially Shannon. She goes above and beyond when it comes to customer service. This will always be my go-to. "

"Clean room Exterior door was not accessible with key, gad to go to other end of building"

"Clean room, family friendly location, but the Shuttle driver left me behind even after I told him I would be right back after leaving the hotel keys in the room with my family. "

"It felt more like a flop house than motel. Yes it’s clean inside though I certainly wouldn’t take a bath in the tub. Staff was fine - neither rude nor pleasant. Air condition controls completely broken. No hair dryer and no shampoo etc. It was good and cheap but you get what you pay for. "