โรงแรมและที่พักในอูชูมาโย

"Excellent place to stay"

"The room was pleasant and always clean for us after a long day. Breakfast was always on the table before we showed up to the table. Staff was very friendly and helpful. A 10 min walk away from the Plaza de Armas, quite place if you like to stay away from the noise. "

"Excellent place to stay!! Staff very friendly, knowledgeable, helpful and professional "

"Fabulous hotel and very friendly staff. There was a minor issue with our payment on arrival. The staff quickly noticed the issue, where honest and apologetic. Paolo in particular was very helpful and friendly. The hotel also gave a free ticket to a city to apologise which very kind. Generally, the hotel is clean, well maintained. Very comfortable and has good amenities and in a good location. Will definitely stay here again and advocate that others do so too."

"Excelente ubicacion"

"Excellent Customer service "

"Fantastisch hotel, gerund door een Peruaanse familie. Echte aanrader. Goed gelegen, en gevestigd in een mooi historisch koloniaal huis. De service tijdens ons verblijf was uitmuntend. We hebben dat op een bijzondere manier mogen ervaren. Zeer vriendelijk en gastvrij, en veel extra hulp toen mijn vrouw ziek werd. Nog zeer veel dank daarvoor! We hopen nog eens terug te komen naar Arequipa. We zullen dan zeker weer een kamer boeken bij El Balcon."

"The restroom was very small,"

"Excellent hotel "

"Schönes Hotel mit wunderschöner Aussicht"

"The whole team, especially the front desk receptionists, were amazing and incredibly helpful throughout our stay. The breakfast was excellent, with a great variety of choices, and the restaurant staff and chef were also wonderful. We truly appreciated the warm service and attention to detail. We highly recommend this property."

"llegué al hotel y no me dieron mi cuarto sino hasta las 6:00 pm porque no habia agua en todo el hotel, no se podia ni usar el baño del lobby. ni siquiera me compenaron por las horas perdidas. la zona del bar / mirador estaba en reparaciones y no es nada de lo que ofrecen en las fotos."