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"Checking in was really easier, we were shown around and then to our room. If you are going to stay here definitely book the mountain view room "Parc", modern spacious room. The train station is a short walk which is great for getting around. Thank you for a great stay. All staff were really friendly. "

"Yes breakfast was good and staff are very friendly,the bedroom was a good size and nicely furnished "

"Had a lovely stay at the vale resort on 28 march. Made use of the spa and had a 2 hour walk around the grounds,lake and castle after a lovely breakfast . Well recommended for a break away"

"Great location for walking. The rooms and areas were a bit tired looking and worn, for example the towels were scraggy, there was no where to hang a towel in the bathroom, the lock on the bathroom door was dodgy, but the hotel staff in all areas from reception to the spa and the bistro were extremely friendly and professional. The pool area with the steam room and sauna although a little worn down was a nice welcome after a hike. The bistro evening menu, food and breakfast were all of a high...

"TV not working. Dated room but comfortable and perfectly acceptable. Very basic breakfast. Spa with 75% of facilities operational."

"Loved our stay. Was absolutely brilliant. Staff were incredible. Room extremely clean. Good was brilliant. Could not speak highly enough of this property. Would absolutely recommend. "

"Wonderful stay. Excellent hotel and staff. Very friendly. Made to feel very welcome. The restaurant food was excellent too. The room was exceptionally clean, roomy and comfortable. Plenty of parking space at the rear of the hotel. Will definitely return. "

"I am sorry to say that the property was not what I expected. The area to park in was chaotic with cars parked all over the place so when I arrived after a traumatic journey, I was trying to find a place to park in the pitch black with no lights apart from my car lights. The room was not hoovered. The ‘kitchenette’ was dangerous due to the curtains being close to the air fryer. The toilet seat was loose, broken. There was barely a hello from the owner and he watched as I struggled in the rain...

"The staff were great the room was great,but the breakfast was a not a fry up but a continental breakfast and I think it should be mentioned as the advert says great breakfast and should have described it correctly "

"There was a strong disinfectant odour when I first arrived in the room. Once I'd opened the windows and ventilated the room it came down to an acceptable level "

"On a hill with such fantastic views, we stayed and attended a wedding here. The day was perfect and the room in the old part of house was beautiful "

"Amazing place. Beautiful decor. Dinner was outstanding and breakfast was lovely. Great service from every member of staff. Thank you for making our engagement so special! "

"Top quality room, clean and tidy. Comfortable bed for a good nights sleep. Friendly welcoming staff "

"Room was loud and not well cleaned. Pink mold in bathroom around edges. "