Toyoko Inn uses Self-check-in system, they are intimidating and frustrating systems which I don’t like but now-a-day we can not avoid them anymore. Front desk staffs are very helpful and efficient to work any guests difficulty. The best business hotel we ever stay with good free breakfast included. Before 6:30am restaurant opening hour, it was already more than 40 peoples were line-up to eat breakfast. It is very good free breakfast.
Easy check-in and check-out, helpful staff at the reception, good breakfast buffet. Great location near the train station. Only one ride from the hotel to Haneda airport, very convenient. Also, walkable to the boardwalk park. The only downsides were the room was small, the bed and pillow were hard, but will do if staying there for a night or two.
Maribel
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก HOTEL staff วันที่ 11 พ.ค. 2024
Thank you for staying at our hotel from among the many hotels. All of our staff will continue to do our best to maintain the quality of Toyoko Inn as a base that supports mobility, and to provide "evolution" in addition to "peace of mind". We will continue to work to become a hotel of choice for many people. We will waiting for your visit again.
Two adults and a child do not fit in a single queen bed - this Expedia listing seems wrong and it was sad to experience after a long long flight with the hotel fully booked - we had one person sleeping on the floor and booked an extra room the next night
Manuelo
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก HOTEL staff วันที่ 11 พ.ค. 2024
Thank you for staying at our hotel from among the many hotels. All of our staff will continue to do our best to maintain the quality of Toyoko Inn as a base that supports mobility, and to provide "evolution" in addition to "peace of mind". We will continue to work to become a hotel of choice for many people. We will waiting for your visit again.
Great location, near train station, parks, and boardwalk.
Maribel
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก HOTEL STAFF วันที่ 11 พ.ค. 2024
Thank you for staying at our hotel from among the many hotels. All of our staff will continue to do our best to maintain the quality of Toyoko Inn as a base that supports mobility, and to provide "evolution" in addition to "peace of mind". We will continue to work to become a hotel of choice for many people. We will waiting for your visit again.
การตอบกลับจาก Toyoko Inn Shinagawa Port South Exit Tennozu Isle วันที่ 1 พ.ค. 2024
Thank you for staying at our hotel from among the many hotels. All of our staff will continue to do our best to maintain the quality of Toyoko Inn as a base that supports mobility, and to provide "evolution" in addition to "peace of mind". We will continue to work to become a hotel of choice for many people. We will waiting for your visit again.
Wish there is consistency as far as hotel room reservation. We stayed in the hotel for two nights and returned for extended stay for another three nights after 5 days away. We were offered a much smaller room was given even we made reservations in Feb. we wish the hotel would be more considerate giving the same size room to customers instead making us disappointed at the end of the trip.
Mun Sze
เข้าพัก 5 คืน, เมษายน 2024
การตอบกลับจาก Toyoko Inn Shinagawa Port South Exit Tennozu Isle วันที่ 22 เม.ย. 2024
Thank you very much for staying with us. We would also like to express our sincere gratitude for your feedback on that occasion. We will continue to strive to improve our services with the aim of creating facilities that will satisfy our customers. We look forward to seeing you again.