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Mandarin Oriental, Tokyo

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Luxury
5.0 star property
9.6

Exceptional

Urban sanctuary with breathtaking skyline views

An oasis inside one of the world's most vibrant cities, this beautiful property offers stunning views from the 30th floor. Delight in Michelin-starred dining, a great spa, and impeccable service, all within walking distance to Ginza's amazing restaurants and shopping.

Popular amenities

  • Spa
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is ฿23,099
฿29,220 total
19 Jun - 20 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 22770 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 13000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 8855 for adults and from JPY 4428 for children
  • Fee for in-room wireless Internet: JPY 1500 per night (rates may vary)
  • Fee for wireless Internet in public areas: JPY 1500 per night (rates may vary)
  • Valet parking fee: JPY 6500 per day (in/out privileges)
  • Pet fee: JPY 22770 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 13000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Is Mandarin Oriental, Tokyo pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of JPY 22770 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Mandarin Oriental, Tokyo?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Tokyo on 19 Jun 2026 start from ฿23,099, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mandarin Oriental, Tokyo?

Valet parking is available for JPY 6500 per day.

What time is check-in at Mandarin Oriental, Tokyo?

Check-in start time: 3 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Mandarin Oriental, Tokyo?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Mandarin Oriental, Tokyo located?

Located in Chuo, this luxury hotel is within 3 mi (5 km) of Tokyo Imperial Palace, Ueno Park and Tokyo Dome. Sensoji Temple and Tokyo Tower are also within 3 mi (5 km). Mitsukoshimae Station and Shinnihombashi Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 384 out of 474 reviews
Rating 8 - Good. 63 out of 474 reviews
Rating 6 - Okay. 14 out of 474 reviews
Rating 4 - Poor. 8 out of 474 reviews
Rating 2 - Terrible. 5 out of 474 reviews

Reviews

Verified

10/10 Excellent

Whitehouse

Liked: Cleanliness, staff & service, amenities
This is the hotel of dreams - absolutely stunning views (we could even see Mt Fuji!) and the most unreal service. This was our last stay during our honeymoon and it was so incredibly relaxing and wonderful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

julie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with first class staff and service that makes all the difference.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Nakeva

Liked: Cleanliness, amenities, property conditions & facilities
The place was immaculate and the service was out standing. The location is also perfect for train travel. Location is connected to the G12 line.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff, superb breakfast. Didn’t manage to get reservation at Pizza on the 38th, but it is ok, we will try next time.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, great location, amazing staff.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkable service and experience.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities
Room was good and no denying it's a very good hotel, but started to show it's age and needs a refresh
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location & staff
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Aleena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing hotel, great location! The service was amazing, will definitely stay there again!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with excellent access to metro! Staff was great, and room was very comfortable.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Dessislava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and the staff was amazing. Everyone went beyond themselves to help and accommodate us. Recommend the hotel . I can’t wait to be back !
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Wang Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great spa, great service and great sushi
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental Tokyo was a fantastic way to begin our Tokyo tour! We stayed here for 4 nights prior to our cruise and absolutely loved the hotel. Staff was professional and delightful to be around, food was great in the restaurants and room service. Rooms were spacious, comfy and clean with amazing views of the Tokyo skyline!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room and service
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely five star service, location and customer service
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, view and staff. Also has one of the better sushi restaurant in Tokyo
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views. Extremely attentive and polite multilingual staff.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful luxury hotel

Great hotel with very friendly and courteous staff. Beautiful rooms with very comfortable beds and great views. The Italian restaurant was also great.
Room
Bed
Room View
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Maria

Liked: Cleanliness, amenities
Mandarin Oriental Tokyo delivers genuinely warm, attentive service and has an excellent spa, along with a great central location. The rooms are spacious, which is a definite advantage in Tokyo. However, after staying at the Four Seasons, this property felt somewhat underwhelming. Some rooms and lobby areas are showing their age and would benefit from a refresh, and the mattresses were not as comfortable as expected for a hotel of this caliber. Breakfast was also disappointing—the service was slow, and the buffet was at times poorly replenished. Overall, while the service is kind and the location strong, the hotel no longer fully meets the expectations of a top-tier luxury stay and would benefit from a revamp.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
THANK YOU VERY MUCH TO MANDARIN ORIENTAL TOKYO AND THE WHOLE TEAM FOR THE SPECTACULAR HOSPITALITY AND KINDNESS. MY WIFE AND I WERE FORTUNATE TO STAY AT YOUR HOTEL. WE WILL RECOMMEND OUR FAMILY AND FRIENDS. WE WILL SEE YOU AGAIN SOON.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Bryan Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and stunning views
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Stay

The hotel was so so beautiful and the staff were so fabulous and so so kind. The room was above perfect.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really professional and helpful.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental always provides top notch service and is a home from home. Staff are welcoming and always courteous.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Ramin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean lobby and rooms with an incredible view. Service staff were amazing. Will definitely stay here again when I return to Tokyo.
Stayed 4 nights in Aug 2023