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"The staff was incredible. All was very helpful and always with a smile. We have a great memory about Hà Nội because of you all. The breakfast was awesome, too."

"They were very attentive and helpful. Breakfast was a very nice way to start the day."

"Even a bit old hotel, all staffs are very friendly and nice. They knows how to deal with the customer professionally. The buffet breakfast is also good. Very worth to money."

"All way assit you"

"Breakfast was very good. However, if you are staying longer than 3 days, the selection gets old. I suggest getting breakfast at different places. The staff are very welcoming and helpful. Your check in starts with the manager, Henry, who made sure to make sure our stay not just with their hotel, but n Hanoi, very pleasant."

"Since the moment we booked our room, Ms. Camelia “Lần Phương” has been so helpful from our arrival to Hanoi with airport pick up to booking our tours and checking up with us during them. We absolutely love the hotel staff team, they had helped drive us to the post office for us to send stuff back home and even used their own motor bikes to drive us there. The staff treated us like family, they were so friendly and so attentive. My family and I have traveled through many hotels in Vietnam through...