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"Everything!"

"TRUE 5 STAR ROOM AND SERVICE. PERIOD. Can't get much better than this"

"nice location"

"This was an amazing stay. The hotel is very clean and comfortable. My concierge May made my stay so wonderful. She helped me find local spots and get around with ease. She is so sweet and thoughtful and speaks fluent English. Next time I am in hanoi I will come back just for Hope. GM hotel is very lucky to have such an great employee like Hope. "

"Room was pristine. Staff were adorable. "

"Beautiful hotel in the middle of Hanoi Old Town. Room was relatively small compared to others I had stayed at but I think that's pretty normal for Hanoi. My room was really quiet, despite the location. Bed was super comfy. Staff were absolutely amazing. Sky Bar was gorgeous with lovely views - too cold to try the pool unfortunately! "

"This hotel has had the best services, and best trained staff ever! Speaking from someone who have lived in USA 17 yrs, Thailand 24 yrs, and Japan 4 yrs. "

"部屋は広く清潔で、下にはロッテマートもあり大変便利です"

"服務人員都很親切熱誠 房間乾淨寬敞 設備齊全 功能完善 尤其地點鬧中取靜 到各景點動線都很方便 值得推薦前往"

"The hotel is perfectly place in a very busy area. What every is close by .rooms are clean ,services a polite. The hotel is clean. Eating breakfast you get a 360 view on the top floor. 😉 👍"

"Excelent rooms, excellent service but the best is the service, congratulations for the people who works the Siesta Premium "

"The staff were very friendly and approachable. The room was clean and met the requirements for a stay."

"Hôtel is quite aging but in good condition"

"Alles was top geregeld "

"Great hotel"

"Veldig godt utvalg og god mat"

"The staff were fantastic, breakfast was excellent, and having an in-hotel spa is a nice touch. If you like firm beds, it’s perfect! Not all rooms have a standing shower - some have smallish clawfoot tubs. This was a safety concern for my elderly parents, but fortunately the staff was able to put them into a shower room instead. "

"Very clean"

"Staff service was outstanding "

"Very clean and spacious "