Search Hotels Near The Ramble Cave, New York

"Rooms clean & comfortable. Friendly & helpful staff.. great location! "

"Stayed here back in November 2025, the stay itself was ok, room not huge, but had all you needed. On check in they explained they take a $300 deposit which is refundable after 21 days. The refund was never received, when I contacted them they said it was nothing to do with them and to contact my bank, which I did and it was down to the hotel to refund my refund. My daughter has since stayed at this hotel and the same thing has happened, they’ve taken $300 “refundable” deposit and it has not been returned, the hotel are now not answering emails, and we have contacted our bank who have now opened an investigation. Absolutely disgusting service, it’s stealing and customer service is non existent! My advice to anyone thinking of staying here is to go elsewhere, as this hotel is a con!"

"I stayed this past week, it was an alright hotel. "

"Clean and great location. Easy access to subway"

"Room clean and air condition set at the right temperature.. staff vey helpful and courteous "

"The room smelled like cigarettes, no fridge, and the room itself was too small for the price paid, the bathtub looked old) Staff (people that clean/lobby that opened the door/bartenders/waters) were very friendly. "

"Rooms are dated. Fixtures were rusty and broken. Can't close bathroom door with the shower mat down. A/C malfunctioned leaving room either freezing or 87 degrees. Lobby needs a remodel to tear out the old bar which isn’t functional. Rooftop pool is tiny. Gym is small and outdated and was randomly closed. Ventilation system needs a thorough cleaning. Staff tried to be professional, but security burst into our room at 11:58pm to investigate a "noise complaint" that was my kid's white noise machine trying to drown out street noise. No call. No knock. Just burst in the room giving my kids a fright and nightmares. Location is about all it has going. "

"Very kind front desk staff, but all else is mediocre. Elevators need service, rooms are cramped, towels are paper thin, cracked paint, and bad water pressure. Front desk let me check in early and check out was easy, but I would be hard pressed to stay here again. "

"Our suite was perfect, spacious separate sitting room & impeccably clean. We had the breakfast package, Le Matin is a WONDERFUL restaurant. So glad we opted in for breakfast, we had a delicious and leisurely start to our day. The immediate neighborhood is very nice, lots of families and quiet. The Lucerne team was kind and professional, we arranged airport transportation thru the doorman. Couldn't have asked for a better stay and experience. We will definitely be returning. "