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"I gave it 3 stars on staff because this is a hotel that operates essentially without staff. They email you a key code to get into your room, but there is no front desk and no visible staff on sight. I’m sure this is why their prices even while the rooms are nice."

"Excellent location, near the museum and gardens. Nice breakfast with lots of choices. Comfortable beds and pillows. Friendly and helpful staff. If I could have had anything else to add, it would be a comfortable reading chair and lamp, in which case I would have been tempted to stay forever!"

"The breakfast was excellent with lots of options and healthy ones as well. Our room was nice, bed was comfortable, bathroom and shower were nice. . Our only complaint was the hot tub and indoor pool were under maintenance and not available to use. We purposely booked this hotel for the hot tub. My husband is recovering from surgeries and we thought it would be theraputic for him. We booked our stay with Expedia and there was no mention of the hot tub being unavailable. Had we known we would have...

"The hotel was close to Longwood Gardens. The outside was clean and neat. Parking was good. The staff were great. Breakfast was good. Carpets in the room was worn and dirty. Wall paper was peeling. No amenities. Only two small bars of hand soap were provided, nothing else. No hair dryer."

"In a word this place is very tired. Also if you like lots of steps this is the place for you. "

"Very nice place to stay."

"Overall, staff and hotel were good. Shower stall floor seemed a bit grimy and the toilet paper holder was broken off. One of the glasses in the kitchen had a lipstick print on it. Other then that we appreciated the location and the 2 bedroom suite. Check in/out was easy."

"I had booked to stay here however once I got to the hotel it was not what I expected so I got my money back and went somewhere else. (The staff was very nice to deal with, not her fault.) It smelt like smoke, the chair in the room was stained and disgusting, the bathroom has a cigarette burn in the shower and mold. Unacceptable. "

"Handicap room had a tub not walkln tub was very high and slippery could not us Coffee machine did not work Room was at the end of the corridor and far from the elevator Was a terrible way to start our day Very disappointed overall"

"Fabulous place! Really enjoyed our stay here!!"

"Great every time. "

"Clean room, comfortable bed, great breakfast"

"The staff was very friendly and helpful. Bed was comfy. Breakfast was very fresh and good to the taste. Loved the scrambled eggs. I will stay again when in Wilmington"

"Very comfortable bed! Great staff…"

"Super clean. Lovely staff. Consistently excellent!"

"Perfect for visiting our daughter (student at UD). Convenient, clean, and spacious too. "

"It was clean had a okay breakfast and water pressure was amazing"

"The room was clean and the breakfast was good."

"Apart from a few stray hairs and very mild stains on the bedding (which seems to be the case at the vast majority of places), the room was very clean and cozy. Well lit room, great shower, immaculately clean bathroom, mini fridge, microwave, good wifi, very effective heater, and (free) parking very close to room. Staff was very welcoming upon arrival, and everything worked as expected, making White Oaks an amazing value for my stay in the area!"

"Nice clean hotel convenient to UDEL"