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"The king size bed was brilliant. The privacy issue between the living bed room and bathroom was appalling. Open wall with a wooden slate blind which in itself was wonky. Dated decor. No elevator. First room shown had a broken shower door. Staff were obliging but working with an outdated hotel. Could be a lovely venue but needs upgrade."

"The spa was res"

"Clean spacious room which accommodated our family dog - appreciated the pet friendly atmosphere"

"Nice View"

"We really enjoyed the hotpool and the playroom amenities especially for us, family with kids. Breakfast buffet was good also, fair for the price. The building is still under renovation during our stay so the room where we stay was a bit dusty. All in all we did like our stay for 1 night."

"You can’t go wrong with this GEM of a place, everything was perfect, the bed much better than a motel at the base of the Mountain who charged a tonne more! Great parking and hosts you can talk to, we’ve already booked our next stay 🏁❣️🏁"

"good"

"Lovely clean property, lots of parking, very welcoming, very hard beds. Lovely restaurant menu but not everything is delivered to the room."

"Very nice property and excellent location"

"A typical Ibis. Great Lake view room but only one chair is provided. How could a couple enjoy the view together?"

"Very helpful staff"

"Good location. When we booked, it was said that the breakfast was included, but the hotel tried to charge us. They accepted it when we gave them the confirmation. The room was spacious and the design was good, but things were worn out, from the doors, the heating system, the paint, etc."

"Yes the fact that the property have a Ev charger made it so convenient for us."

"Such a great place to stay. Super close to Skyline, good size rooms, comfy beds, and really lovely staff. Our favourite place to stay in Rotorua!"

"Such a beautiful property. The room and added perks (heated towel rack and bathroom floors) were second to none! The staff was so friendly and focus on making it a perfect stay. We wish we stayed more than one night to take advantage of dinner and amenities. We drove from picton on way to auckland so arrived late and left early! If we ever come back we will stay longer for sure!!"

"All good"

"Excellent all round. Thanks team"

"Room 720 Shower had no door and curtain/edging did not keep the water contained. Floor outside the shower got very wet and is a slip danger. Shower temp also went from scorching hot to cold by itself."