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Black Swan Lakeside Boutique Hotel

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Luxury
5.0 star property
9.6

Exceptional

Tranquil elegance by the lakeside

Perched on a beautiful landscaped property overlooking the lake, this boutique hotel offers a serene and tranquil atmosphere. Delight in the lovely restaurant, scenic views, and a peaceful garden with a trickling waterfall and pool.

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
The current price is ฿6,275
฿7,216 total
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Lake Front

A hotel room with a large bed, a teddy bear, and a view of the sea.

Lake Front

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Swan King

A bedroom with a large bed, a chair, a small table, and a view of the outdoors.

Swan King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lakefront Suites

Egyptian cotton sheets, premium bedding, down duvets

Lakefront Suites

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Swan King

A modern hotel room with a large bed, a seating area with two chairs, a small table, and a view of greenery outside.

Swan King

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Swan Family

A hotel room with a bed, two bedside tables, a chair, a TV, a wardrobe, and a patterned wall.

Swan Family

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Swan Family Suite

Egyptian cotton sheets, premium bedding, down duvets

Swan Family Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi
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About the area

Located in Kawaha Point, a neighbourhood in Rotorua, Black Swan Lakeside Boutique Hotel is in the suburbs and on a lake. Rainbow Springs Kiwi Wildlife Park and Mount Ngongotaha reflect the area's natural beauty and area attractions include Skyline Rotorua and DriftKartz. Looking to enjoy an event or a game while in town? See what's happening at Ogo or Racing Rotorua. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and ziplining nearby. Visit our Rotorua travel guide
View more Lodges in Rotorua
Map
171 Kawaha Point Road, Kawaha Point, Rotorua, 3010

What's nearby

  • A lake with steam rising from the water, surrounded by a flock of seagulls on the shore and hills in the background.
    Lake Rotorua
    2 min walk - 0.2 km
  • A cable car system, lush greenery, and a distant town.
    Skyline Rotorua
    3 min drive - 1.8 km
  • A group of people observing a ritual in a lush, green forest with a river.
    Mitai Maori Village
    3 min drive - 2.2 km
  • A waterfall surrounded by lush greenery and ferns.
    Rainbow Springs Kiwi Wildlife Park
    3 min drive - 2.2 km
  • Volcanic Hills Winery
    4 min drive - 1.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional)
    21 min drive

Restaurants

  • Taco Bell
    3 min drive
  • Royal Indian Restaurant Tandoori Cuisine
    4 min drive
  • Pizza Hut
    3 min drive
  • Izumi Japanese Restaurant
    3 min drive
  • CBK Craft Bar & Kitchen
    6 min drive

About this property

Black Swan Lakeside Boutique Hotel

  • Luxury lodge located in Kawaha Point
  • You can look forward to free cooked-to-order breakfast, a marina and a terrace at Black Swan Lakeside Boutique Hotel. For some rest and relaxation, visit the 2 hot tubs. The on-site restaurant, Black Swan, offers breakfast, dinner and ocean views. In addition to a garden and a library, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • An electric car charging station, express check-out and bike parking
    • A water dispenser, luggage storage and a porter/bellboy
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guest rooms are individually furnished, and offer comforts, such as fireplaces and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with rainfall showers and designer toiletries
    • 58-inch LCD TVs with digital channels
    • Wardrobes/cupboards, electric kettles and heating

Awards and affiliations

  • Eco-certified property
  • This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Hot tub
  • Parking included
  • Free Wi-Fi
8.2 out of 10, Very good, 1,179 reviews
The price is ฿2,965
฿3,410 total
includes taxes & fees
27 Aug - 28 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10 AM
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Black Swan

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Books
  • Helicopter/aeroplane tours
  • Library
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space

Outdoors

  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • High-pile carpet in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Fireplace in lobby
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reusable cups
  • Some LED lighting used
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges NZD 2.5 for credit card payments
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of NZD 2.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Does Black Swan Lakeside Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Black Swan Lakeside Boutique Hotel?

As of 17 Aug 2026, prices found for a 1-night stay for 2 adults at Black Swan Lakeside Boutique Hotel on 23 Aug 2026 start from ฿6,275, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Black Swan Lakeside Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Black Swan Lakeside Boutique Hotel?

Self-parking is free at this property.

What time is check-in at Black Swan Lakeside Boutique Hotel?

Check-in start time: 3 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Black Swan Lakeside Boutique Hotel?

Checkout is at 11 AM.

Where is Black Swan Lakeside Boutique Hotel located?

Located in Kawaha Point, this luxury lodge is within 2 miles (3 km) of Lake Rotorua, Skyline Rotorua and Volcanic Hills Winery. Rainbow Springs Kiwi Wildlife Park and Mitai Maori Village are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Black Swan Lakeside Boutique Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 116 out of 140 reviews
Rating 8 - Good. 16 out of 140 reviews
Rating 6 - Okay. 5 out of 140 reviews
Rating 4 - Poor. 1 out of 140 reviews
Rating 2 - Terrible. 2 out of 140 reviews

Reviews

Verified review

10/10 Excellent

yamilenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel everything about it the rooms were clean and comfortable beds. The even had heated floors in the bathroom wow!!!! Tesa made our breakfast top notch and provided excellent service.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

SHIRLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious. Staff was amazing and accommodating. Room was clean and well stocked. Views were surreal with full rainbows across the lake. Thank you for a wonderful time.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Sandee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a five-star experience with wonderful views of the lake! Friendly, welcoming and attentive service throughout our stay. Spacious room with very comfortable bed and plenty of amenities. Great breakfast including deliciously prepared made to order hot options. Enjoyed the hot tub as well as beautiful grounds.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in the staff greeted us with smiles and open hearts. Truly, one of the best customer service experiences we’ve ever had. Thank you for making our trip in Rotorua so memorable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming boutique hotel with friendly, helpful staff.Only there for one night but thoroughly enjoyed our time there
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Umashanker

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and great location
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility. Beautiful location. Nice room. Lots of amenities. Friendly courteous staffs.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Star was exceptional, location was great, room looking out on lake was excellent
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
New owners, friendly staff, clean room, nice breakfast, property showing its age, hot tub very high in chlorine. Could not use properly. Pool was too cold to use. Enjoyed complimentary snacks in room and fruit!
Stayed 3 nights in May 2026
Verified review

8/10 Good

susan

Liked: Cleanliness, amenities, property conditions & facilities
Aesthetically everything was beautiful The setting was very scenic And the staff were very attentive The food was very good and everything we expected for a boutique hotel
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most welcoming, helpful, and cheerful. Dinner and breakfast excellent. Beautiful grounds overlooking the lake. Comfortable room with outside table and chairs. (We did not use the gas freplace in the room.)
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Swee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, friendly and attentive staff, free mini bar. Private drive was narrow and will not handle two cars going in opposite direction.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the breakfast was amazing!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous experience! Service was better than outstanding and room was terrific! Peaceful grounds with awesome lake and black swan views.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great. Only 1 of the 2 hot tubs were heated and landscaping in back needed tending. Staff was outstanding.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

robert

Liked: Cleanliness, staff & service
Great staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is such a gem. The views on the lake from the property are great. The hotel staff is great-Michelle was so helpful and friendly. There are nice spas on the property. We would recommend this property.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room with a king bed facing the lake. The property was quiet and the breakfast was excellent.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service
Very nice property. Amazing breakfasts!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lakeside property with a lovely restaurant and exceptional staff!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Black Swan Lakeside Boutique Hotel is a slightly secluded gem, but it is absolutely worth booking a room there. Its location right by the lake is stunning, complemented by a beautifully maintained and inviting garden that creates a peaceful and relaxing atmosphere. With only eight rooms, the hotel offers an intimate and exclusive experience that makes your stay feel even more special. From the moment we arrived, we were warmly welcomed by two lovely ladies who made us feel at home throughout our entire stay. Their kindness and attentiveness truly added a personal touch to the experience. The hotel itself has a very special charm and unique flair that sets it apart from typical accommodations. Everything feels thoughtfully designed and full of character. Overall, this hotel is strongly recommended, and we would gladly recommend it to anyone at any time.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful accommodation. My husband and I stayed here 3 nights. The views were incredible. Sadly it rained a lot so we didn’t get to enjoy the beautiful grounds. Star the manager could not be any nicer. Anything we wanted she was there to get it for us. Our rooms were cleaned daily and amazing snack drawer was filled. Refrigerator was filled with drinks and replenished daily. Breakfast was made to order and was delicious. Much better than standard continental breakfasts normally served. Star even called us after we left because she wasn’t able to tell us by. I am very picky and don’t give 5 star ratings unless it’s exceptional.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, modern rooms and friendly and attentive staff. Would highly recommend.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

MEREDITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property & accomodation. Situated right on the lake it is just so quiet & peaceful. The staff are lovely & very accommodating. Would definitely stay there again.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Very posh place to relax. Thank you Rowena (Manager) for taking good care of us!
Stayed 1 night in Oct 2023