Search Hotels with Pool in Sugarloaf

"The staff was very nice but both the shower and the bathroom didn't drain. not a good stay."

"Booked a room on a higher floor and because of an event they were having at the hotel. They were overbooked so we were bumped from the room we booked and put in a first floor ADA. It was a birthday getaway and it was very disappointing. we are getting married next January and we were checking out hotels for our guests. Not sure I would recommend. Stillwells was good !! "

"First off, this property is in transition from an old hotel to an updated one. We saw painting in progress. The lobby has a great vintage vibe as was the design of the microwave and fridge in our room. Our overall experience was not great though. Our room shared a wall with another and we heard them and their t v into the early morning hours. The shower was clean but took TEN minutes to get hot. Two towels and one washcloth was provided for a two night stay. The bed was a other issue and clanked when we sat down or turned over. That said, this was room15. We will hope that these negative experiences did not occur in the bungalows and other guest quarters."

"Enjoyed our stay ! Always looking forward our stay . Staff is awesome ."

"Staff and room were excellent"

"We Love big bear frontier the best . We always book here"

"Very dissatisfied with the service. Description of the property was deceiving."

"The Club was wonderful! Super nice, quiet, gated. There were semi-private garages. I think it may have been condos at one time. The price was the same as a hotel for a two bedroom, two bath suite. But it was more than a suite. It was like a small apartment. There was a private balcony and a full kitchen. Everyone was super helpful. Nick was very nice at check in."

"We planned this trip because we had a great time when we stayed here a few years ago and were ready to relax/process grief. We were super disappointed this time around. We got to the property and there was broken glass all over the ground. We had our dog with us so we were hyper vigilant that she did not step on anything throughout our stay. There were stains all over the couch and bed and the remote for the television was sticky. The toilet leaked and the towels smelled awful. The fans that were provided didn't work. We were excited to use the bikes/canoes/bbq/pool like we previously did. The canoes/ bikes were still advertised but weren't put out for us until a bigger party arrived the last day of our trip. The bbqs were not connected/cleaned so we did it ourselves. The pool was disgusting and closed. The fireplace not lit until a big group checked in. I understand that it's the beginning of spring and things are not open/ maintained the same during winter as spring/summer but there was no mention of it anywhere and no communication given. The last night that we were there a large family came in and were extremely loud and partied throughout the night. I get it, this was celebration of some sort but the walls are thin so we listened to it all night (despite quiet hours) and saw that the firepits and bbq areas were trashed the morning we left. We were so disappointed this time around that I doubt we'll ever stay here again."