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"Hay que darle tiempo al hotel. No hay mucho personal, desayuno pésimo, buffet no estaba disponible, helados y frappe y el coffe shop abren tarde… No like"

"The first thing that we check was the room what’s nos clean"

"Excelente hospedaje"

"El Hotel me gusto porque esta bien centrico para caminar a Bares, Restaurantes y el Casco Urbano de Cayey. No me gusto que no tenia elevador."

"The staff, the place, the people! Amazing!"

"Everyone was nice."

"What a find! I needed to stay 1 night before boarding a cruise. All the other hotels were very expensive. All the reviews for this hotel were good so I booked it and I'm glad I did. It is inside a hospital but you would never know it. It's a 15 minute taxi ride from the airport. I was traveling solo and a bit nervous but the entrance had a security gate due to the hospital. I arrived at midnight and the area was well lit, the hospital reception was right inside the entrance. You take...

"Yes, parking was easy, right in front of the building but was upset there was no elevator and I had five suitcases with me"

"Gentleman working the front was nice. Outdated. Rooms smelled like must die to dirty ACs"

"Buen servicio, el staff muy amable y muy limpio"

"Poot and parking is not safe."

"The hospitality love the amazing view the property owners are the nicest people so is the staff they make sure that you are very well taken care of, anything you need or any questions that you may have they will have a answer or they will have a suggestion is a very peaceful place and the homemade breakfast and the coffee is the best, Can't wait to go back I miss it already take time to unwind and relax to everyone at Serena boutique hotel Thank you you guys are the best."

"Loved everything except the fact that hallway lights never turned off at night"

"horrible no vuelvo"

"Take out ginormous spiders from room"

"Todo muy bien "

"La barra de la piscina, el servicio es fatal. No hay personal disponible, hay que esperar 20 minutos por un trago y cuando llega, horrible."

"Buen sitio y limpio"