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"Short break for a birthday. From the moment we arrived we were well looked after. Our room overlooking the river was very nice, somewhere to hang the towels etc in the bathroom would have been a good thing. The spa was good and clean throughout. The food in the evening in Josef's Restaurant was very good and plentiful and there was a good choice for breakfast in the morning too. Overall the staff were very good and we would have no hesitation in recommending this hotel for a stay in Durham. Looking forward to returning."

"Toilet wouldn't flush so called reception and the receptionist allocated another room for me.Thank you"

"Staff were very helpful with a special shout out to Athy who really made an effort to welcome us every time we met him over the weekend."

"Fantastic from check in to check out. Very clean in all areas of the hotel. Fantastic food. Friendly staff. Great facilities "

"Not far from Darlington town which was handy. The hotel its self is great and good value for money, Gym is also very good for a Hotel gym. "

"The staff were delightful, and thecrooms extremely spacious and comfortable. Recommended for a decently priced stay a few minutes' car away from Durham. "

"What a pleasure! Staff were great - very helpful, from arrival through to departure. Whether it was the free room upgrade or the gym or the very accommodating wating staff and chef who accommodated my unusual diet - all done with a smile. Well done, everybody, and see you soon!"

"No curtains in the room, just ill-fitting roller blinds, it felt a little like a youth hostel rather than a hotel room. The iron we asked for covered my white shirt in black gunk (my fault for not checking the plate but disappointed staff would give out such rubbish). Extractor fan in bathroom broken, very uncomfortable old soggy mattress. Staff were lovely, breakfast average, quiet overall in the rooms. "