"Great customer service despite the lack of hot water/shower incident. Nice modern suite with direct access to parking lot, pool table, theatre room, sky lounge with great view of Parliament Hill, steps to many attractions. "
"Absolutely wonderful stay. Very clean and high end. Like new.
Only complaint was several times outside was approched by suspicious people asking for money. Some rather aggressive. Security is needed."
"We thoroughly enjoyed our stay. Rooms are clean and have amenities to allow us to comfortably eat in the room or on our deck when we felt like it. We appreciated and needed the air conditioning. We didn’t have a car so loved the convenience of the location. We took the train from the airport and then a 10 min walk from Rideau station. We walked everywhere from the inn. It wasn’t our original plan but we ended up walking everywhere rather than taking transit. It was easy and safe to do this. It’s...
"We had a wonderful weekend at the Lord Elgin. Room was clean and nicely decorated. Only complaint would be that the outlets on the night tables, did not have the amps required to charge our phones.
Otherwise lovely stay, and best part was the efficiency of the valets. They were amazing."
"Great place to spend some time in Ottawa at! The staff were welcoming, helpful, and accommodating. The hotel itself was clean and very well maintained. "
"The staff actually accommodated us for an early check in, which was totally unexpected. Close to many restaurants and walking distance to most of the Tourist Attractions. Nice added touch of having afternoon snacks of cookies. Very friendly front end staff."
